Senior Site Reliability Engineer

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

Senior Site Reliability Engineer (SRE)

Flexera is looking for an experienced Site Reliability Engineer to join our SRE team. We're a fast-growing, category-leading organization with ambitious objectives and a positive, inclusive culture. We're looking for passionate professionals who want to grow their talents and achieve great things. If that sounds like you, we want to talk to you about joining our team.

As a Site Reliability Engineer, you will be tasked with everything from helping with product design, to diagnosing issues, and writing automated scripts for mediating issues that occur in our production systems. You will be driven to build fault tolerant, scalable systems and automate away as much operational toil as you can. You align with the goals of the DevOps movement in improving collaboration between the development and operations disciplines.

We are seeking someone with expensive experience working on a SaaS/Cloud product with a microservices architecture.

Responsibilities:

• Help to eliminate operational toil - seek to automate repetitive operations work.
• Establishing and enhancing CI/CD pipelines
• Create dashboards with Grafana/Prometheus which help communicate the metrics for a given product service.
• Collaboration with other teams
• Investigate, debug and provide resolution for customer issues.
• Mentoring of team-members on cloud computing, infrastructure, and best practices
• Ensuring the security and reliability of shared Infrastructure with the Flexera cloud
• Making Reliability a first-class citizen
• Design, develop and deploy new features for Flexera products/platforms, as defined by goals from the SRE organization.
• Create dashboards which help communicate the metrics for a given product service
• Work with product owners and product engineering teams to perform capacity planning.
• Work with product engineering teams to understand performance and behavior patterns.
• Be part of an on-call rotation for alerts that require engineering expertise to diagnose.
• Help carry out root cause analysis for incidents, and design solutions (both software and human processes) that will help to ensure the same problem doesn't happen in the same way again

Minimum Qualifications

• Computer Science degree, or related industry experience managing a mission critical production system in AWS (or equivalent Azure/Google cloud) for at least 4 years.

Critical Skills / Competencies

Required:

• Agile software delivery methodologies
• Experience managing cloud-based services like AWS or Azure at scale
• Experience with DevOps
• Infrastructure provisioning experience
• Experience deploying to and orchestrating containers (Docker, Kubernetes, etc.)
• Expertise in Linux and good understanding of its commands
• Good networking fundamentals
• GitHub for collaboration and change management.
• Experience with AWS services such as EC2, ECS, EKS, S3
• Database exposure preferably MySQL, Amazon RDS and MongoDB

Good to have:

• Understanding of RESTful APIs and other web-based application concepts
• Any scripting language experience (Ruby is the current language, but comparable experience in Java, Python, Perl, etc. would suffice)
• Knowledge on Go Lang.
• Knowledge on Helm

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