Senior Software Engineer I (QA)

3 Months ago • 3-5 Years • Quality Assurance

Job Summary

Job Description

This role is for a QA Automation Engineer at SurveyMonkey, focusing on ensuring the quality of APIs and integrations. Responsibilities include developing and maintaining automation test suites for APIs and integrations, executing manual and automated test cases, investigating production issues, and collaborating with engineers to resolve defects. The engineer will also be responsible for documenting, tracking, and re-testing bugs and failures, defining and implementing metrics to measure product quality, supporting quality targets, and driving a culture of continuous improvement. The role requires working with cross-functional teams to enhance the quality of SurveyMonkey's services and products. This is a hybrid role requiring 3 days a week in the Bengaluru office.
Must have:
  • 3+ years of software automation testing experience.
  • 5+ years of experience testing web applications.
  • Proficiency with JavaScript-based web automation tools.
  • Strong understanding of Web, HTTP, and API design.
  • Experience with Git or other version control system.
  • Solid understanding of QA methodologies and best practices.
  • Experience working in Agile development environments.

Job Details

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We are looking for a talented QA Automation Engineer to join our Partners, Integrations, and Enablement Team at SurveyMonkey. This role will report to the Engineering Manager, Integrations and will play a crucial role in ensuring the quality of our APIs and integrations. The team is responsible for building foundational RESTful API infrastructure and providing a unified approach to integrations and developer enablement across our market.

SurveyMonkey is focused on delivering value to customers through seamless integrations with enterprise ecosystems. As a QA Automation Engineer, you will contribute to this mission by developing automation frameworks, writing test cases, and executing both manual and automated test runs to ensure our solutions meet the highest quality standards. This is a great opportunity to work on challenging problems, collaborate with cross-functional teams, and drive quality improvements.

What you’ll be working on

  • Developing and maintaining automation test suites for APIs and integrations.
  • Executing manual and automated test cases to ensure high-quality releases.
  • Investigating production issues, performing root cause analysis, and collaborating with engineers to resolve defects.
  • Documenting, tracking, and re-testing bugs and failures.
  • Defining and implementing metrics to measure product quality.
  • Supporting quality targets, including performance, load, and stress testing.
  • Driving a culture of continuous improvement and knowledge-sharing within the engineering team.

We’d love to hear from people with

  • 3+ years of professional experience in software automation testing.
  • 5+ years of experience testing highly scalable web applications, services, and third-party integrations.
  • Proficiency with JavaScript-based web automation tools (e.g., WebdriverIO).
  • Strong understanding of Web, HTTP, and API design with experience in API testing.
  • Experience with Git or another version control system.
  • Solid understanding of QA methodologies and best practices.
  • Experience working in Agile development environments.
  • Prior experience collaborating with remote and cross-functional teams.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.

#LI - Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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About The Company

At SurveyMonkey, we believe that every voice matters, and we’re on a mission to empower individuals and organizations to share their ideas, feedback, and insights. Our tools help millions worldwide make smarter decisions and create meaningful change. Join our innovative and diverse team, where creativity meets purpose, and every day offers a new opportunity to make an impact.

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