Spa Esthetician

Job Summary:

Responsibilities:

• Provide consistent professional facial and body treatments in accordance with Spa protocols and accepted certification practices
• Properly care for equipment and us proper amounts of products to be cost effective
• Possess complete knowledge of all services and products while educating and training guests.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Perform prep work and properly clean and restock room as required
• Actively promote spa, treatments, services, merchandise and programs while meeting goals
• Handle guests questions and concerns professionally and courteously
• Provide courteous, accurate and prompt responses to guests’ requests to ensure guest satisfaction
• Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends and new products
• Must be able to perform all esthetic treatments offered by Resort spa
  

Basic Qualifications:

• You must be at least 18 years of age to be considered for this role.
• Licensed Esthetician with State of Hawaii
• Must have enthusiasm and possess excellent guest service skills
• Enjoy working with people and possess a friendly and outgoing personality
• Excellent communication and listening skills
• Ability to confidently utilize service recovery methods
• Proactive in anticipating guest needs
• Previous experience in a Spa or Hotel environment
• Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
• Knowledgeable about Resort and surrounding area
  

Preferred Qualifications:

• Basic computer knowledge

Additional Information: