Sr Manager, Software Engineering

1 Month ago • 10-12 Years • Full Stack Development • $184,300 PA - $270,700 PA

Job Summary

Job Description

The Sr. Manager, Software Engineering will lead the Platform team responsible for service reliability within Disney's Commerce Growth and Identity Business Unit. This involves overseeing the day-to-day operations of the Site Reliability team, impacting subscription numbers and revenue. Responsibilities include driving the technical vision for platform operations at a global scale, leading architectural and design discussions, collaborating with cross-functional teams, growing the engineering team, and participating in Agile methodologies. The role requires experience with global services, cloud-based services (AWS preferred), and managing complex distributed backend systems. The ideal candidate will be a strong communicator and decision-maker in fast-paced environments.
Must have:
  • 10+ years SRE experience for global services
  • 2+ years people management experience
  • Senior SRE experience with complex tier-1 services
  • Cloud-based service experience (AWS preferred)
  • Experience hiring top engineering talent
  • Strong communication & cross-functional collaboration
Good to have:
  • Experience with Amazon Web Services
  • JVM based language experience (Java/Scala/Kotlin)

Job Details

Job Summary:

Overview:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

The Product & Data Engineering team is responsible for end to end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology:

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Disney Entertainment & ESPN Technology team is looking for a passionate Engineering Manager to lead the Platform team managing the Service Reliability Activities within the Commerce Growth and Identity Business Unit The Platform team is responsible for assisting in the planning, monitoring, and controlling the day-to-day operations and delivery aspects of the Site Reliability team, thus having a direct impact on the company’s subscription numbers and revenue. The team is responsible for creating and managing these critical services leveraging a multi-region architecture on AWS. This team is based out of the New York, San Francisco and the Santa Monica offices and you will be a key Engineering leader helping drive the platform team. You will have an opportunity to learn about the international landscape and challenges in operating and running tier-1 services at a global scale.

As an Engineering Leader for the Platform team, you will

● Drive the technical vision for the platform team to help operate services at global scale.

● Lead architectural and design discussions to help the teams build and operate highly scalable and reliable services.

● Work with Product Managers, Engineering team, QA, and other cross-functional teams to drive the vision and roadmap for the team.

● Lead and grow the team by hiring and retaining top engineering talent.

● Participate in Agile methodology and SCRUM processes such as Sprint Planning, Backlog grooming, Daily Standups and Retrospectives with the team.

Minimal Qualifications

  • BS degree in computer science or equivalent work experience

● 10+ years of experience providing Site Reliability Engineering support for global services

● 2+ years of people management experience.

● Demonstrated success working as a Senior Service Reliability Engineer of complex distributed tier 1 backend services in the critical path, prior to transitioning into a manager role

. ● Experience working and operating cloud based services.

● Experience hiring top engineering talent and making tough decisions.

● Strong partner and communicator with ability to articulate the team vision and technical concepts to cross-functional stakeholders.

● Ability to take decisions in ambiguous situations and a fast paced environment with constantly changing business needs.

● Excellent motivator driving influence and high throughput from the team.

● Passionate about engineering best practices and leading by example.

Nice to haves

● Experience working with Amazon Web Services.

● Prior experience implementing services in a JVM based language (Java/Scala/Kotlin).

About Commerce Growth & Identity The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. We build innovative and cutting-edge capabilities to drive subscriptions, engagement and monetization across Disney’s streaming and digital products. We enable the wide range of Disney brands to connect and engage with consumers through a unified identity, powered by shared services that are trustworthy and seamless to integrate with. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished


The hiring range for this position in Seattle, Washington or New York is $193,100 - $258,900 per year, in Los Angeles, California is $184,300 - $247,100 per year and in San Francisco, California is $201,900 - $270,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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