Outscal Logooutscal logo

Team Coordinator

1 Month ago • All levels • Operations

Job Summary

Job Description

The Team Coordinator, based in Medellín, supports service delivery, particularly outstaffing operations. This role is the primary company representative for the team, ensuring smooth collaboration with clients. Key responsibilities include organizing team meetings, preparing meeting minutes, managing communications, supporting team staffing and onboarding, monitoring team morale, managing stakeholders, identifying risks, maintaining documentation, and ensuring adherence to company policies. The ideal candidate possesses strong communication and organizational skills, experience in software development/outsourcing, and project management certification.
Must have:
  • Strong communication & organizational skills
  • Project management certification
  • Experience in software development/outsourcing
  • Agile framework knowledge
  • Stakeholder management
  • Team & project management skills
Good to have:
  • Technical background
  • Understanding of SDLC methodologies
Perks:
  • Flexible working format
  • Competitive salary & compensation
  • Personalized career growth
  • Professional development tools
  • Education reimbursement
  • Corporate events & team buildings

Job Details

N-iX is a global company with Ukrainian roots that helps businesses across the world develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in eight countries spanning Europe, the US, and Latin America. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

The Team Coordinator will be based on-site in the Medellín office and will play a crucial role in supporting service delivery, particularly for outstaff service operations. This role acts as the primary representative of the company for the team and ensures smooth operational collaboration with customer stakeholders

Key Responsibilities:

 Communications:

  • Organize and facilitate team meetings.
  • Prepare and share Meeting Minutes (MoMs) for important meetings.
  • Ensure timely and appropriate escalations.
  • Facilitate information, knowledge, and news sharing within the team.
  • Provide periodic status reports to relevant stakeholders.
  • Communicate effectively with other company functions as needed.

 Staffing & Onboarding:

  • Facilitate and support team staffing in cooperation with senior management and HR.
  • Support onboarding of new team members.
  • Assist during management interviews (project selling, English/motivation checks) under senior management supervision.
  • Coordinate client interviews and feedback communication.

 People Management:

  • Ensure team members feel integrated and valued within the company.
  • Develop and maintain the Team Availability Calendar (for vacations, day-offs, leaves, etc.) and gain approval from the Customer and other stakeholders.
  • Monitor team morale and provide assistance as needed.
  • Propose and implement team-building activities.

 Stakeholders Management:

  • Define and document relevant stakeholders.
  • Monitor stakeholder engagement through regular meetings and feedback sessions.
  • Ensure customer satisfaction and implement corrective actions if needed.

 Risk Management:

  • Identify and monitor risks in collaboration with senior management.

 Quality & Documentation:

  • Support adherence to company standard processes and policies.
  • Manage team/project documentation and facilitate sharing with relevant stakeholders.
  • Ensure documentation is stored in the correct repository and accessible to team members.

 Education and Experience:

  • Bachelor's/Master's degree.
  • Basic training in team/project management and leadership.
  • Basic training in agile frameworks and techniques.
  • Experience in software development/engineering/outsourcing preferred.
  • Technical background preferred.

 Specialized Knowledge:

  • Strong understanding of the IT industry and project specifics.
  • Understanding of predictive and adaptive SDLC methodologies.
  • Basic knowledge of agile frameworks (Scrum, Kanban, SAFe, etc.).

 Skills and Abilities:

  • Strong communication and organizational skills.
  • Motivation to tackle new challenges and grow.
  • Service-oriented with attention to detail.
  • High emotional intelligence to build trust.
  • Good facilitation skills.

 Certifications:

  • Any project management certification/studies (required).

 Language Skills:

  • Proficiency in English (Upper-Intermediate or higher).

We offer:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

Similar Jobs

The Walt Disney Company - Lead Software Engineer (Identity)

The Walt Disney Company

Seattle, Washington, United States (On-Site)
3 Months ago
ComeOn Group - QA Engineer - Data Warehouse

ComeOn Group

Silesian Voivodeship, Poland (Hybrid)
1 Month ago
PlayStation Global - QA Lead (Contract)

PlayStation Global

Los Angeles, California, United States (On-Site)
2 Months ago
ComeOn Group - App Product Owner

ComeOn Group

Stockholm, Stockholm County, Sweden (Hybrid)
1 Month ago
PTW - Games Producer - Talent Pool

PTW

United States (Remote)
3 Weeks ago
Glean - Technical Support Engineer

Glean

Palo Alto, California, United States (On-Site)
3 Months ago
Canva - Revenue Operations Lead

Canva

San Francisco, California, United States (Remote)
1 Week ago
PlayStation Global - Knowledge Management Specialist

PlayStation Global

United States (Remote)
1 Month ago
Playtech - Customer Success Manager

Playtech

New York, New York, United States (On-Site)
1 Week ago
Tesla - Delivery Operations Manager

Tesla

Vienna, Vienna, Austria (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Electronic Arts - Development Manager

Electronic Arts

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (On-Site)
3 Days ago
ComeOn Group - QA Engineer - Data Warehouse

ComeOn Group

Stockholm, Stockholm County, Sweden (Hybrid)
1 Month ago
PwC - AES SAP BTB Senior Associate Operate

PwC

Bengaluru, Karnataka, India (On-Site)
3 Months ago
ION - .NET Developer - Italy

ION

Pisa, Tuscany, Italy (On-Site)
4 Months ago
Riot Games - Senior People Team Strategy & Planning Program Manager

Riot Games

Los Angeles, California, United States (On-Site)
2 Months ago
ION - Front End Developer - Italy

ION

Turin, Piedmont, Italy (On-Site)
4 Months ago
Nagarro - Associate Principal Engineer

Nagarro

Mexico (Remote)
4 Months ago
PwC - AES SAP BTP & Integrations Senior Associate Consult

PwC

Bengaluru, Karnataka, India (On-Site)
2 Months ago
The Walt Disney Company - Lead Software Engineer (Identity)

The Walt Disney Company

Burbank, California, United States (On-Site)
3 Months ago
RoofStack - Senior Business Analyst (Digital Banking)

RoofStack

İstanbul, İstanbul, Türkiye (Hybrid)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Medellín, Antioquia, Colombia

Neostella - React Developer

Neostella

Bogotá, Bogota, Colombia (Remote)
4 Months ago
Anthology  Inc  - Marketing Automation Campaign Manager

Anthology Inc

Bogotá, Bogota, Colombia (Remote)
1 Month ago
Conjointly - Quantitative Market Researcher

Conjointly

Bogotá, Bogota, Colombia (Remote)
1 Month ago
Nagarro - Senior Staff Engineer - Python Full Stack

Nagarro

Colombia (Remote)
3 Weeks ago
Evolution - Payroll Specialist

Evolution

Medellín, Antioquia, Colombia (On-Site)
7 Months ago
Evolution - Occupational Safety and Health Specialist

Evolution

Colombia (On-Site)
1 Day ago
Rush Street Interactive - Staff Engineer

Rush Street Interactive

Colombia (On-Site)
4 Months ago
N-iX - Senior Automation QA Engineer

N-iX

Medellín, Antioquia, Colombia (On-Site)
2 Weeks ago
Teravision Games - Senior Unreal Engine Programmer

Teravision Games

Bogotá, Bogota, Colombia (Hybrid)
5 Months ago
N-iX - Senior Java Engineer

N-iX

Colombia (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Tesla - Service Advisor

Tesla

Hamburg, Hamburg, Germany (On-Site)
4 Weeks ago
Sporty Group - IN Manager Payment Operations

Sporty Group

Mumbai, Maharashtra, India (Remote)
9 Months ago
King - Principal Analyst | Farm Heroes Saga

King

London, England, United Kingdom (On-Site)
1 Week ago
The Walt Disney Company - Costume Assistant - 12month contract

The Walt Disney Company

Hong Kong (On-Site)
3 Months ago
The Walt Disney Company - Media Delivery Ops Specialist

The Walt Disney Company

Amsterdam, North Holland, Netherlands (On-Site)
1 Week ago
Paytm - Manager - Risk Operations

Paytm

Noida, Uttar Pradesh, India (On-Site)
4 Months ago
Tesla - Customer Experience Specialist, Home Delivery

Tesla

Greenhithe, England, United Kingdom (On-Site)
4 Weeks ago
Warner Bros Discovery - Manager, BRIM Convergent Mediation Operations

Warner Bros Discovery

Hyderabad, Telangana, India (On-Site)
2 Months ago
GoTo Group - People Operations Senior Specialist

GoTo Group

Singapore (On-Site)
2 Months ago
Riot Games - Senior Technical Program Manager - Live Operations

Riot Games

Dublin, County Dublin, Ireland (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded