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LiveOps QA Specialist

LiveOps QA Specialist

1 Month ago • All levels • Operations

About the job

12 skills required for this role

Test your skills to join the top 1% applicants for this job

confluence

jira

back-end

android-studio

testrail

x-code

sql

mean

foundation

oops

excel

innovation

Job Description

Playtika is seeking a LiveOps QA Specialist to join their team in Warsaw, Poland. This role will involve managing in-game and out-of-game activities, including promotions, features, pricing configurations, emails, notifications, and segmented protocols. The ideal candidate will possess strong analytical and problem-solving skills, experience with mobile testing, and a customer service mindset. Responsibilities include performing full-cycle QA and Live Ops, acting as a focal point for operations in feature development, managing business requirements, and collaborating with various teams.

Must have:

High proficiency in using Excel
Logical thinking
Mobile-specific knowledge and experience in mobile testing
Familiarity with the studio's game and features
Ability to use different software
Basic knowledge of SQL
Detail oriented
Works well under pressure
Independent
Takes initiative
Responsible
Customer orientation

Perks:

Competitive salary and performance-based bonuses
Hybrid working mode: Two days from the office in Warsaw, three days from anywhere
All-you-can-eat breakfast, lunches, desserts, snacks, and more
Access to PlaytiCafe with coffee and refreshments
Six long weekends for all employees
Additional day off for your birthday month
Private medical healthcare and three additional sick leave days
Wellness program with yoga classes, massage chairs, and zerobody room
Gaming room with various activities
Flexible working hours and monthly happy hours
Work permit assistance for employees
Corporate celebrations, team buildings, and fun activities

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Join us at Playtika (NASDAQ: PLTK), where we're driven by the belief life needs play. We’re on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.

From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence.

Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA.

With a strong financial foundation, disciplined operations, unwavering player-focused approach and relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.

Responsibilities:

Manages the operation of activities inside the game through the game’s Back-end system: setting up promotions, controlling game features, implementing pricing configurations, etc.
Manages the operation of activities outside the game: setting up ongoing and daily emails, web and mobile notifications, including segmented protocols
Works on ongoing improvements of operation systems with development teams
Perform full-cycle QA and Live Ops to provide delivery Quality (features Configuration and Testing)
Acts as a focal point for Operations in feature development processes, as a part of task forces
Feature rollout and production monitoring after delivery on Production
Manage Business requirements, Economy, BA and Art issues related to Operation/QA tasks, ability to explain the issue confidently and suggest solutions
May develop to being in charge of a certain domain on the Operations team - Improving internal processes, product focal point, customer orientated projects, etc.
Communication: - Participation in team activities, such as Daily, Live QA meeting, Retro, Planning, Knowledge sharing inside the team, etc. - Clarification with Monetization, Product owners, Art Team, Economy Team, Analytics Team, RnD Feature teams, Participation in RnD Knowledge sharing meetings
Work with test devices, utilities: - Jira - Confluence - MS Excel - Charles - DB (Vertica, Data Grip) - Testrail - Mobile Platforms - Browser console - ADB/ Android Studio, XCode

Your Experience & Skills

High proficiency in using Excel
Logical thinking
Mobile-specific knowledge and experience in mobile testing
Familiarity with the studio's game and features
Ability to use different software - Back office software, wiki, project management software
Basic knowledge of SQL is an advantage
Availability and ability to work around the clock when needed
Has a customer service mindset
Soft Skills: Detail oriented, works well under pressure, independent, takes initiative, responsible and not afraid of having ownership, customer orientation

What does it mean to work at Playtika?

You’ll join a team of leaders in the field, and enjoy amazing benefits, some are listed below:
A competitive salary and performance-based bonuses;
Hybrid working mode: Two days from our office, located in the heart of Warsaw (Browary Warszawskie), and three days from anywhere, per week
All you can eat! Breakfast, lunches, desserts, snacks and much more in our Playtika-only cafeteria
Access to PlaytiCafe where all of your coffee (and other refreshments) dreams come true;
Six “Power Up” long weekends for all, and additional day off for your birthday month;
Private medical healthcare and three additional sick leave days;
A wellness program in the office: yoga classes, massage chairs and zerobody room;
Gaming room with a variety of activities;
Flexible working hours and monthly happy hours;
Work permit assistance for employees;
Corporate celebrations, team buildings, and fun activities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you feel the above describes you perfectly - Apply now!

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About The Company

Playtika

98 Active Jobs

For a decade Playtika has been a pioneer in the games industry with more than 34 million monthly active users across a portfolio of casual games titles. We were among the first to offer free-to-play games on social networks, and shortly after, on mobile platforms. Playtika creates disruptive gaming experiences that are reshaping the gaming landscape using cutting-edge technologies in Live-Ops, Data Analytics and Performance Marketing. As a digital entertainment powerhouse, Playtika processes 9TB of data daily. Our creative team translate data-driven insights into customized story lines that deliver exciting challenges and surprising thrills, at every twist and every turn. We move fast, seizing new opportunities, pushing boundaries and leveraging the technology and talent we’ve acquired along the way. At Playtika, we are storytellers and coders, artists and data-scientists, explorers and strategists. We don’t just build games, we bring them to life. We create infinite ways to play. Headquartered in Herzliya, Israel, Playtika has over 3700 employees in offices worldwide including Ramat Gan, Berlin, , Warsaw, Vienna, Helsinki, Chicago, Las Vegas, Santa Monica, Sydney, Kyiv, Bucharest, Minsk, Dnepr, and Vinnytsia.