The Technical Account Manager (TAM) at Varonis is the primary customer contact, acting as the first line of defense for customer data. Responsibilities include onboarding clients onto Varonis platforms, providing ongoing support and value, conducting proactive health checks, delivering training, and sharing best practices. The TAM prepares quarterly business reviews, identifies upsell opportunities, and helps maintain successful renewals. They serve as the primary technical contact, escalating issues as needed and creating knowledge base content. The role requires strong technical acumen, exceptional customer service, and excellent communication skills. The TAM will also work closely with sales and engineering teams to ensure customer satisfaction.