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VIP Account Manager

VIP Account Manager

1 Month ago • 2 Years + • Account Management

About the job

3 skills required for this role

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sql

foundation

innovation

Job Description

Playtika is seeking a VIP Account Manager to join their team and help deliver exceptional experiences to their valued players. The ideal candidate will possess strong analytical skills, a data-driven mindset, and excellent communication skills. This role requires a high level of multitasking, rapport building, and the ability to identify patterns in VIP behavior. A strong understanding of social gaming and online marketing is beneficial. Responsibilities include: * Identifying and analyzing VIP player behavior and trends. * Building and maintaining strong relationships with VIP players. * Developing and implementing strategies to engage and retain VIP players. * Working closely with other teams to ensure a seamless and enjoyable player experience.

Must have:

2+ years of experience in customer success/support
Native or Mother tongue level in English
Proven analytical competencies and data-oriented

Good to have:

Technical background (SQL, courses, relevant degree, or technological unit)
Focus on consumer behavior in digital entertainment/games
Experience in building social content
Experience performing in-front of a camera
Video editing

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Join us at Playtika (NASDAQ: PLTK), where we're driven by the belief life needs play. We’re on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.

From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence.

Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA.

With a strong financial foundation, disciplined operations, unwavering player-focused approach and relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.

Responsibilities:

- High level of multitasking
- Data driven thinker
- Target / Sales Driven
- Rapport building skills
- Excellent interpersonal and communication skills
- Strong analytical skills to identify patterns in VIP behavior
- High-level understanding/interest in social gaming / online marketing field
- Target /Sales Driven-Nice to have

Requirements:

- 2+ years of experience in customer success / customer support - Must
- Native or Mother tongue level in English - Must
- Proven analytical competencies and data-oriented - Must
- Technical background (SQL, courses, relevant degree, or technological unit) - Nice to Have
- Focus on consumer behavior in digital entertainment/games - advantage
- Experience in building social content – Advantage
- Experience performing in-front of a camera (acting, narrating, hosting) - Nice to have
- Video editing – Nice to have

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you feel the above describes you perfectly - Apply now!

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About The Company

Playtika

98 Active Jobs

For a decade Playtika has been a pioneer in the games industry with more than 34 million monthly active users across a portfolio of casual games titles. We were among the first to offer free-to-play games on social networks, and shortly after, on mobile platforms. Playtika creates disruptive gaming experiences that are reshaping the gaming landscape using cutting-edge technologies in Live-Ops, Data Analytics and Performance Marketing. As a digital entertainment powerhouse, Playtika processes 9TB of data daily. Our creative team translate data-driven insights into customized story lines that deliver exciting challenges and surprising thrills, at every twist and every turn. We move fast, seizing new opportunities, pushing boundaries and leveraging the technology and talent we’ve acquired along the way. At Playtika, we are storytellers and coders, artists and data-scientists, explorers and strategists. We don’t just build games, we bring them to life. We create infinite ways to play. Headquartered in Herzliya, Israel, Playtika has over 3700 employees in offices worldwide including Ramat Gan, Berlin, , Warsaw, Vienna, Helsinki, Chicago, Las Vegas, Santa Monica, Sydney, Kyiv, Bucharest, Minsk, Dnepr, and Vinnytsia.