Technical Account Manager, Google Cloud Consulting

1 Week ago • 5 Years + • DevOps

Job Summary

Job Description

As a Technical Account Manager, you will help customers adopt Google Cloud products. You will lead the adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You'll also manage the delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. Responsibilities include accelerating customer adoption, providing technical guidance, managing timelines and milestones, advocating for customer needs, developing relationships with stakeholders, planning customer events and launches, working with Support and Engineering teams, and developing best practices. This role involves regular engagement with various stakeholder groups, including enterprise leadership and geographically dispersed teams.
Must have:
  • Bachelor's degree in CS/Engineering or equivalent
  • 5+ years customer-facing experience
  • Cloud operations support experience
  • Technical implementation/transformation program experience
  • Excellent communication and client management skills
Good to have:
  • MBA or Master's degree
  • Experience translating business requirements into technical solutions
  • Experience with application/workload migration to public cloud
  • Knowledge of IT operations, databases, networking, security, application development

Job Details


Minimum qualifications:

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.

Preferred qualifications:

  • MBA or Master’s degree in a Management, Technical, or Engineering field.
  • Experience translating business requirements into technological solutions.
  • Experience in application or workload migration to public cloud providers.
  • Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
  • Knowledge of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
  • Excellent written and verbal communication, presentation, problem-solving, and client management skills.

About the job

As a Technical Account Manager, you will help customers adopt Google Cloud products. You will lead the adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You'll also manage the delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey, provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
  • Advocate for customer needs in order to overcome adoption blockers and drive new feature development, and lead across multiple work streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer’s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

Similar Jobs

Larian Studios - Tools Director

Larian Studios

Barcelona, Catalonia, Spain (On-Site)
5 Months ago
VOID Interactive - Release Manager

VOID Interactive

(Remote)
4 Weeks ago
Escape Velocity Entertainment - Release Engineer

Escape Velocity Entertainment

(Remote)
4 Weeks ago
CRED - campaign ops

CRED

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Highspot - Sr. Salesforce Administrator

Highspot

Hyderabad, Telangana, India (Hybrid)
6 Months ago
Rackspace Technology - Lead Cloud Engineer

Rackspace Technology

United States (Remote)
1 Month ago
Google - Principal Architect, Banking and Financial Services, Google Cloud

Google

Mumbai, Maharashtra, India (On-Site)
1 Week ago
Hitachi - Azure Infra Consultant

Hitachi

Pune, Maharashtra, India (Remote)
6 Months ago
Probably Monsters - Build Engineer, Ecosystems (Core Technology)

Probably Monsters

Dallas, Texas, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Larian Studios - Tools Director  | Directeur Outils

Larian Studios

Quebec, Canada (On-Site)
6 Months ago
Acceldata - Senior SDET - Pulse

Acceldata

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Larian Studios - Tools Director

Larian Studios

Dublin, County Dublin, Ireland (On-Site)
5 Months ago
Meta - Manager, TPM - Reality Labs

Meta

Sunnyvale, California, United States (On-Site)
5 Months ago
Highspot - Sr. Salesforce Administrator

Highspot

Hyderabad, Telangana, India (Hybrid)
6 Months ago
Google - Program Manager, Google Photos

Google

Sydney, New South Wales, Australia (On-Site)
1 Week ago
Salesforce - Technical Architect

Salesforce

Mexico City, Mexico (On-Site)
7 Months ago
PwC - Associate – D365 F&O Technical -MS Dynamics– Advisory  - Kolkata

PwC

Kolkata, West Bengal, India (On-Site)
5 Months ago
Probably Monsters - Senior Publishing Producer

Probably Monsters

Bellevue, Washington, United States (On-Site)
3 Weeks ago
VOID Interactive - Release Manager

VOID Interactive

(Remote)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Sydney, New South Wales, Australia

Canva - Senior Backend Engineer - Support Enablement

Canva

Melbourne, Victoria, Australia (Remote)
4 Weeks ago
Canva - Senior Backend Engineer - Support Enablement

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Google - Senior Cyber Security Consultant

Google

Sydney, New South Wales, Australia (On-Site)
6 Days ago
Luma Pictures - FX Artist (Senior Level)

Luma Pictures

Melbourne, Victoria, Australia (On-Site)
4 Weeks ago
Canva - Senior Software Reliability Engineer (Production Health)

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Aristocrat Gaming - Deployments Administrator

Aristocrat Gaming

Adelaide, South Australia, Australia (Hybrid)
2 Weeks ago
Canva - Senior Frontend Engineer - Ecosystem Experiences

Canva

Sydney, New South Wales, Australia (Remote)
4 Weeks ago
Canva - Senior Frontend Engineer - Organising Content

Canva

Sydney, New South Wales, Australia (Remote)
3 Weeks ago
Big Ant Studios - Junior Character Artist

Big Ant Studios

Adelaide, South Australia, Australia (On-Site)
5 Months ago
The Walt Disney Company - Previs Artist

The Walt Disney Company

Sydney, New South Wales, Australia (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

DevOps Jobs

N-iX - Middle GCP DevOps Engineer

N-iX

Ukraine (Remote)
1 Month ago
Google - Staff Software Engineer, Site Reliability Engineering

Google

Poland (On-Site)
6 Days ago
Playtech - Integration Engineer

Playtech

Kyiv, Kyiv City, Ukraine (On-Site)
3 Weeks ago
CD PROJEKT RED - Senior DevOps Engineer

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (On-Site)
5 Days ago
NVIDIA - Senior AI-HPC Storage Engineer

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
Tencent - SRE Intern

Tencent

(On-Site)
1 Month ago
ByteDance - Cloud Site Reliability Engineer

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
ION - Microsoft System Engineer, Italy

ION

Italy (Hybrid)
6 Months ago
Google - Customer Engineer, Infrastructure Modernization, Google Cloud

Google

Santiago, Santiago Metropolitan Region, Chile (On-Site)
4 Days ago
Epic Games - Senior DevOps Programmer

Epic Games

United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Fremont, California, United States (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Dublin, County Dublin, Ireland (On-Site)

Atlanta, Georgia, United States (On-Site)

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug