Technical Program Manager

1 Month ago • 3 Years + • Product Management • $104,600 PA - $140,200 PA

Job Summary

Job Description

This Technical Program Manager role within Disney's Data Intelligence and Analytics (DnA) team focuses on driving business-critical initiatives. Responsibilities include managing cross-functional projects, maintaining communication strategies, ensuring adoption of project management best practices, forecasting risks, and building partnerships with engineering, product, and analytics leaders. The ideal candidate will have a background in data analytics, experience with large-scale organizational change, and proficiency in project management tools. They will work across various teams, including Business Operations, Data Engineering, and Product, to deliver best-in-class consumer applications and support ongoing projects like launches and price increases. The role requires strong communication, technical understanding, and the ability to translate business requirements into technical specifications.
Must have:
  • 3+ years TPM experience
  • Data analytics background
  • Large-scale project management
  • Excellent communication skills
  • Technical understanding
  • Stakeholder management
Good to have:
  • Experience with ETL, data warehousing
  • Familiarity with BI tools (Looker, Tableau)
  • Knowledge of Jira/Confluence, Airtable
  • Understanding of SDLC

Job Details

Job Summary:

About The Role

We are searching for an experienced Technical Program Manager to join our new Data Intelligence and Analytics (DnA) TPM org who will be responsible for helping drive business-critical initiatives across DnA. This role requires acute attention to detail, a strong sense of accountability, collaboration, technical understanding and experience managing cross workstream technology initiatives. In this role, you will directly contribute to the success of our Analytics team by holding regular planning sessions, stakeholders management, communications and status reporting, outlining strategic project deliverables and coordinating directly with Product, Engineering, and Analytics leaders across DTC (Streaming Direct to Consumer). 

At DTC, data is central to measuring all aspects of the business and critical to its operations and growth. DnA works closely with Business Operations, Data Engineering, Data Solutions, Product, and Partner Operations to drive tools and optimizations across the business. The Technical Program Manager will function as the interface between Data, Product, Operations, and Engineering teams; participating in coordination, alignment, road mapping and overall seamless delivery of best-in-class consumer applications. 

Responsibilities

  • Maintain alignment on DnA wide communication strategy for intra-team communication, partner and stakeholder comms and executive updates, by being responsible for Team Wiki/Confluence page hygiene and maintenance 

  • Helping DnA vertical teams adopt Project Management best practices: e.g., utilizing a unified project management tool, business models and processes with stakeholders and across DnA teams; automation and efficiency improvements 

  • Ensuring DnA are providing their inputs and delivering their outputs on top priority DTC ongoing projects (e.g., launches, price rises) 

  • Able and comfortable to work across partners and stakeholders from technical and engineering teams to business executives 

  • Takes initiative and a proactive approach at finding ways to remove barriers to move a project forward 

  • Accurately forecasting risks and mitigating exposure to accomplishing projects 

  • Develop strong partnerships with engineering, product management and analytics leaders to drive focus on strategic and tactical program objectives 

  • Build strategic relationships with key technology and business leaders to ensure program success 

  • With an international manager and clients, working outside of standard business hours may be necessary

  • Maintain and prioritize DnA Engineering requests, understanding technical concepts to effectively communicate with Engineering and address blockers or constraints

  • Manage cross-vertical projects, assess risks, and identify the right resources by understanding team activities and solving analytical problems

  • Convert business requirements alongside DnA verticals into high-level technical specifications and identify key contributors by understanding technical concepts and the domain

  • Stay informed on upstream product changes and assess their impact on downstream data, requiring a deep understanding of data

Basic Qualifications

  • 3+ years of experience as a Technical Program Manager, Project Manager or Scrum Master for a technology team 

  • Background in Data Analytics, or history of working within an Analytics team preferred 

  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency 

  • Experience with large-scale organizational change efforts 

  • Experience building broad, large-scale communications plans 

  • Sense of humor and self-awareness (good understanding of your knowledge/limits) 

  • Love for data and taking turning chaos into something actionable 

  • High sense of ownership and a focus on building fast with awareness of limitations 

  • Good understanding of ETL processing, Data Warehousing, familiarity with BI Visualization tools such as Looker and Tableau 

  • Working knowledge of modern program management, analysis, and reporting tools such as Jira/Confluence, Airtable and MS Office 

  • Knowledge of SDLC, data analytics ecosystem 

Required Education

  • Bachelor’s degree in related field 

Additional Information

#DISNEYTECH


The hiring range for this position in Santa Monica, CA is $104,600 to $140,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial and/or other benefits, dependent on the level and position offered.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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