Position Overview

As a Tencent Cloud CPaaS Presales Product Operations Manager, you will play a key role in expanding and supporting Tencent Cloud’s international communication services, with a focus on SMS, Voice, WhatsApp, and Viber solutions. You will be responsible for driving market strategies, supporting business teams, and managing the resource planning for international telecom services. This position offers a unique opportunity to collaborate with cross-functional teams and engage with global telecom operators to enhance Tencent Cloud’s communication solutions. If you thrive in the telecommunications industry, have a strategic mindset, and are driven to make an impact in a dynamic global environment, this position is your opportunity to influence the future of cloud-based communications.. 

Responsibilities

• Spearhead the expansion and sales support for Tencent Cloud’s international and Hong Kong/Macau/Taiwan SMS services, developing and executing customer acquisition strategies.
• Collaborate closely with business, service, and technical teams to provide comprehensive support including product training, solution design, and business strategy formulation.
• Take ownership of the resource planning and deployment for international SMS channels, Voice, WhatsApp, and Viber services, ensuring seamless service delivery.
• Work closely with the procurement team in identifying high-quality, stable telecom operators/service providers, and work with the business team in negotiations and onboarding.

Diversity, Equity & Inclusion at Tencent

Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.