US State Government Relations Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Job Description:

The US State Government Relations Manager is responsible for providing strategic Government Relations (GR) counsel and program support in order to support PayPal’s rapidly growing business in the United States. This person will work with state and local governments, industry associations, academia and PayPal merchants to shape the policy environment, protect PayPal’s reputation and help PayPal grow its business. PayPal is primarily regulated at the state level as a licensed money transmitter, so establishing and maintaining strong relationships with our key state stakeholders is critical. This position will be responsible for GR efforts in the Eastern United States.

Core Responsibilities:

• Responsible for the planning and execution of strategic GR plans including legislative and public policy matters for PayPal in the Eastern United States.
• Manage external consultants and coordinate with PayPal GR, Legal teams, and other company functions as required.
• Monitoring legislative and administrative initiatives impacting PayPal, identifying potential threats and opportunities
• Support PayPal’s Government Solutions team as it seeks to expand the company’s footprint in state and local government payment solutions.
• Participating in state and national trade associations, coalitions, NGOs  and other organizations.
• Establish and maintain positive relationships with key government officials, including governors, state legislators, attorneys general, and local government representatives.
• Assist in the formulation of the Americas PayPal Government Relations strategy; liaise with colleagues in Legal, Compliance and GR worldwide.
• Provide clear, concise and commercially relevant advice on government policy issues related to the operation and regulation of PayPal’s US business, in close coordination with PayPal’s business and product units as well as other corporate functions and teams.  
• Provide updates to senior leaders on relevant and material legislative and regulatory developments, assist in developing company positions, and outline mitigation or management responses. Includes arranging for and accompanying senior leaders on stakeholder visits as well as adequately preparing executives for these meetings by creating and sharing briefing materials.

Experience and Requirements:

• Strong understanding of and experience in state government relations.
• Ability to work in a fast-paced and pressurized environment with limited day-to-day hands-on management.
• Most desirable candidates will be enormously flexible, able to consistently exercise sound judgment, have significant degree of self-motivation, be very resourceful and have ability to work with minimal direct supervision.
• Travel as necessary (approximately 20% of time)

Qualifications:

• Minimum 5-7 years relevant government relations experience, with an emphasis on payments, financial services, consumer/retail banking, e-commerce, or similar businesses.
• Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.
• Previous work experience with a matrix-styled organization.
• Excellent written, verbal and communications skills.
• Can functionally and intuitively respond effectively, execute quickly and decisively, and is comfortable with ambiguity.
• Possess sound judgment, resourcefulness, confidence, humility and a sense of humor.
• Understand how to develop strong and advantageous relationships inside the business to leverage internal resources and assets.

Additional Job Description:

Subsidiary:

Travel Percent:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.