Usability Specialist

Arηs Group – part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 12 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy, Portugal and Bulgaria. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.

ARHS Group – part of Accenture – is looking for a Usability Specialist to assist in the Digitization of (self-)service and business models for one of its clients in Brussels, a key player in the Belgian Health Insurance domain.

Your profile

• Fluent in Dutch & English. Knowledge of French would be considered an asset.
• Strong verbal and written communication skills to communicate effectively with diverse stakeholders.
• Listening skills to accurately understand user needs and feedback.
• Ability to empathize with the end-users and understand their perspective.
• Analytical thinking ability to identify and solve complex usage problems.
• Experience working in large projects with more complex, multidisciplinary teams, including designers, developers, and product managers.
• Team player who is open to feedback and can also give constructive feedback to others.
• Ability to propose innovative solutions and ideas to improve the user experience.
• Willingness to work on both desktop and mobile projects, including mobile applications.
• Experience in the healthcare sector can be a great advantage, given the specific requirements and regulations within this sector.

Technical skills

• User Research:
  • In-depth knowledge of qualitative and quantitative research methods.
  • Experience with user surveys such as interviews, focus groups, user tests, and surveys.
  • Data analysis and interpretation skills to gain actionable insights from research data.
• UX Tools and Software:
  • Proficiency in using UX research and testing tools.
  • Knowledge of wireframing and prototyping tools like Figma
  • Experience with analytical tools such as Google Analytics & Hotjar
• Information Architecture and Wireframing:
  • Understanding of information architecture principles and the ability to create wireframes and mockups.
• Reporting and Presentation:
  • Proficiency in preparing clear and concise research reports.
  • Presentation skills to communicate research findings and recommendations to stakeholders.

Don’t hesitate! Join our team

What you’ll get:

An informal hierarchy and work environment:

Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An attractive salary package:

With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.

A strong corporate culture:

You’ll join a dynamic team of smart and ambitious people. From the way we hire to the way we relate to our clients – our values form the foundation of the way we work.

Learning & development opportunities:

We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

Exciting projects:

You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.

A rock-solid company:

With more than 200 customers, and 15% turnover growth in FY2022, you’ll join a business with a sustainable and growth-oriented plan.

But let’s talk about it face to face!

You have the qualities listed above? Please, send us your CV, which will be processed in full confidentiality.

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow with us.