Account Manager

About Playtech   

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries. Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. Read more about who we are and what we do here: www.playtech.com & www.playtechpeople.com  
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices. 

Ready to level up your career?  
We are looking for a proactive and driven Account Manager with excellent communication and interpersonal skills to join our Commercial Business unit. As a market leader in the gambling and financial trading industries, Playtech is at the forefront of delivering business intelligence-driven gambling software, services, content, and platform technology. If you are passionate about the gaming industry and thrive in a dynamic, fast-paced environment, we want to hear from you! 

Your influential mission. You will... 

• Be the ’face’ of Playtech, maintaining and developing the business and operational relationship with Playtech’s partners in your portfolio by providing first-level commercial support effectively to meet our partner’s needs and requests.
• Gain a deep understanding of our partner’s business by forging deep interpersonal relationships with key stakeholders.
• Manage game launches, marketing promotions, and organize quarterly business reviews.
• Drive usage and upsell of Playtech tools, products, and services and coordinate any training requests. 
• Be an expert on Playtech products – not a technical mastermind but eager to work with internal product stakeholders and learn a lot. 
• Maintain awareness with regards to any updates that may have business impact. 
• Assist with Technical issue escalations and any queries that our partners may raise beyond the scope of Technical Support and engage other departments in the organization accordingly. 
• Have fantastic colleagues to guide you and an unlimited number of opportunities for growth and self-fulfillment within an international business environment. 

Components for success. You... 

• Are service and business oriented with excellent interpersonal skills.
• Have excellent English communication skills, both written and spoken.
• Have experience managing or working with international customers.
• Are an ambitious, curious and diligent soul, willing to learn a lot.
• Are a team player but also able to self-motivate and work independently.
• Show initiative and love challenges. 
• Are excited to travel to meet our partners. 

You'll get extra points for... 

• Demonstrating previous experience in the iGaming industry or showcasing your ability to excel in an international business environment.
• Proven ability to solve complex problems and managing difficult situations. 

Thrive in a culture that values...  

• Initiative-taking and confident approach at the workplace.
• Global scope and inclusive working environment.
• Constant learning and development opportunities.
• Active lifestyle and mental well-being.
• Fun and engaging company events. 

ACCOUNT MANAGER’S TEAM  
Account Management Team in Estonia is part of a wider Commercial Business Unit which provides Account Management and Operational Support to almost 30 different partners of Playtech - industry leaders such as Bet365, William Hill, Betclic, etc. These companies use Playtech’s software and services. Our team of 4 people come from various backgrounds ranging from philology to international relations and aviation, providing our partners a focal point for communication with Playtech. 

In addition to your CV, please share a story about a significant challenge you faced and how you overcame it. We're interested in understanding your problem-solving abilities, resilience, and how you handle difficult situations. You can write it in the comment section at the end of the application page (under "your message to the hiring manager").   

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.