Accounts Receivable Collections Specialist

3 Months ago • All levels

Job Summary

Job Description

Divisions Maintenance Group is seeking an Accounts Receivable/Collections Specialist in Cincinnati, OH. This role reports to the Accounts Receivable Supervisor in the Accounting Department and is an hourly non-exempt position. The specialist will contact customers to collect outstanding funds, issue credits, manage the AR aging, and resolve open AR items. Responsibilities include daily customer calls for invoice follow-up, processing credits and write-offs, and coordinating with Cash Application AR Specialists. The company provides facility maintenance services to retail chains and distribution centers, emphasizing technology and a strong, inclusive culture with excellent benefits.
Must have:
  • Working knowledge of general accounting principles
  • Ability to work well with others to resolve issues
  • Experience maintaining a calm and professional demeanor
  • Strong work ethic for heavy volumes and demands
  • Excellent verbal and written communication skills
  • Intermediate to Advanced Excel skills
  • Minimum 2 years in Collections
Good to have:
  • Ability to manage stress in a fast-paced environment
  • Ability to meet in-person requirements
Perks:
  • Health, dental and vision coverage on day 1
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting
  • Paid Primary and Secondary Caregiver leave
  • Employee Assistance Program
  • Paid time off to volunteer

Job Details

Description

Title: Accounts Receivable/ Collections Specialist

Reports To: Accounts Receivable Supervisor

Department: Accounting

Location: Cincinnati, OH

Position Status: Hourly Non-Exempt

 

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

 

Job Summary:

The Accounts Receivable/ Collections Specialist is responsible for contacting customers to collect outstanding funds, issuing credits, and managing the AR aging.

 

What You'll Do:

  • Organizes and works with customers and appropriate internal teams to resolve open AR aging items.
  • Responsible for calling customers daily to follow up on invoices coming due, past due, or for payment information.
  • Processes credits and write-offs where appropriate.
  • Coordinates with the Cash Application AR Specialists on when payments are received.
  • Performs all other duties as assigned by management.
  • Ability to organize and work with contacting customers and appropriate team members to collect any outstanding funds.
  • Calling Customers Daily.
  • Process credits and write-offs where appropriate.
  • Communication with internal customers on status.
  •  

    What You Need:

  • Working knowledge of general accounting principles.
  • Must be able to work with others well in resolving issues, gathering information, and explaining resolutions, processes, and procedures to others.
  • Demonstrates experience maintaining a calm and professional demeanor.
  • Exercises excellent judgment and maintains a positive perspective in all situations.
  • Possesses a strong work ethic associated with heavy volumes and multiple demands.
  • Demonstrated excellent verbal and written communication skills with experience conveying information to internal and external customers in a clear, focused, and concise manner.
  • Intermediate to Advanced Excel.
  • Minimum 2 years in Collections.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.
  •  

    What You'll Get:

     

    At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. 

    Some of our many benefits include:

  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.
  •  

    Divisions Maintenance Group is an equal opportunity employer.

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    About The Company

    Miami, Florida, United States (On-Site)

    Cincinnati, Ohio, United States (On-Site)

    Cincinnati, Ohio, United States (On-Site)

    Cincinnati, Ohio, United States (On-Site)

    Cincinnati, Ohio, United States (On-Site)

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