Analyst, Deal Desk

1 Month ago • 3-5 Years

About the job

Summary_{By Outscal}

This role requires 3+ years of experience in order management, deals desk or a similar role. Must have strong experience with databases (ideally Salesforce.com), advanced Excel skills, and excellent communication skills. The position is located in Hyderabad, Telangana, India.

About the job

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Overview

Contract Deal Desk analyst will report to the Deal Desk Manage, supporting all sales teams.

The position will provide support throughout the deal cycle, from quote creation and approval, through to order booking in Salesforce.com. The role will work across multiple departments, across globally. The individual will be responsible for analyzing and entering customer contracts into the PeopleSoft Financial System and assisting with fulfilling and maintaining orders in the internal Order Management systems. The successful candidate will have an acute attention to detail and the ability to research and analyze issues to the point of resolution.

Success in the role requires a team player approach, ability to work across multiple departments with disparate needs, creativity and analytical thinking to proactively identify new and different ways to crafting deals whilst adhering to pricing and finance rules of engagement.

Opportunity Highlights

Respond to, manage and facilitate pricing requests from the field including exception approval request, special pricing, legal terms and or deal structures in a timely and efficient manner from receipt to resolution.

Proactively monitor and strive to maintain high levels of quality, accuracy and consistency in the pricing process

Responsible for understanding the process flow and integration of the CPQ quoting system, contract system (Apttus), Salesforce and PeopleSoft

Confirm that terms, values, products, pricing, and other contract-related matters are compliant with company guidelines; work alongside Pricing, Negotiations, Revenue, and Sales teams to rectify any issues that may arise

Accurate and prompt analysis, along with the entry of contracts and customers into PeopleSoft; this includes business units, products, pricing, term dates, deferred dates, commissions, titles, site id’s, line statuses, referrals, the correct spelling of customers’ names, contacts, addresses, zip codes, and countries

Accurate and prompt delivery of invoices to internal and external customers

Understand basic accounting and revenue rules to restructure contracts according to company guidelines

Send order notifications to PSG, Sales, and Order Administration teams

Research and resolve contract/data entry and invoice issues in a timely manner that arise from our various internal departments and our global customer base

Skills & Qualifications

3+ years of experience with BA/BS degree

Demonstrate experience collaborating with Finance, legal and sales

Must be comfortable with databases (preferably Salesforce.com)

Experience working in order management, deals desk or similar role

Advanced Excel skills and competent in Power Point

Demonstrate ability to think critically

Excellent verbal and written communications skills

OUR VALUES

We Are Passionately Committed To Leadership, Learning, And Success. We Embrace Every Opportunity To Serve Our Customers And Each Other As

ONE TEAM

OPEN AND RESPECTFUL

CURIOUS

READY

TRUE

More About Skillsoft

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us.

If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.