Business Intelligence Analyst

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About the Role:

Glean is building a world-class Data Organization composed of data science, applied science, data engineering and business intelligence groups. Our business intelligence group will be based in our Bangalore, India office. We are growing our BI team and making our initial hires. In this role,

You will:

• Be a fully hands-on individual contributor. You will work on surfacing useful data driven insights, own analytical frameworks and continuously improve data foundations for BI to steer Glean’s success.
• Build dashboards to meet the most recurring needs of Marketing, Sales and Finance partners, iterate on them based on XFN feedback and maintain them.
• Own our BI tool and drive necessary migrations of dashboards from other tools, undertake net new dashboards.This will include training and elevating colleagues outside of the data group to consume/develop Sigma dashboards in meaningful ways.
• Foster and engage with citizen analysts from Sales, Sales Operations and Systems to inform decision making at scale.
• Provide one-off data-oriented analyses on high priority & urgent questions to help make Glean’s GTM/Finance operations more effective, e.g. analyse revenue and customer growth over time, deal cycles, sales funnel drop offs
• Manage a large volume of inbound analytics requests ensuring high-quality service and appropriate SLAs.
• Help develop and implement KPIs for sales, marketing and finance teams.
• Partner with Data Engineering to improve the reliability, scalability and usability of our business intelligence solutions for data, product, engineering and operations teams.

About you:

• Bachelors/Masters degree in a quantitative field, e.g. business, economics, data science.
• 6+ yrs of work experience in business intelligence or analytics.
• Proficient in SQL that you’re able to up-level other SQL users around you.
• Good at building dashboards and communicating insights via data visualizations leveraging standard BI tools like Metabase, Tableau, PowerBI, Qliksense.
• Familiar with Salesforce and the particulars of its data model.
• Concise and precise in written and verbal communication appropriate to the technical background of your audience.
• Able to work with short timelines with as few back and forth as possible across large time zone differences.
• You have experience at a B2B Saas company.
• You have experience working with marketing, sales, finance.
• You have executive communication experience.
• You have experience with Marketo and Google Analytics.

Location:

• This role is hybrid (3 days a week in our Bangalore office)

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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