Assistant Manager

1 Month ago • All levels

Job Summary

Job Description

The Assistant Manager role at Hollister Co. is a dynamic position combining business strategy, operations, creativity, and people management. Key responsibilities include driving sales by providing excellent customer service, analyzing business performance, and overseeing daily store operations. The role also involves managing opening and closing routines, improving store processes, and leveraging creative expertise for visual merchandising and product knowledge. Assistant Managers are crucial for talent leadership, encompassing recruiting, training, engagement, and development, fostering an inclusive environment for both the team and customers. With a strong promote-from-within philosophy, this position offers opportunities for career advancement within the store organization.
Must have:
  • Bachelor's degree or one year of supervisory experience in a customer-facing role
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to thrive in a fast-paced environment
  • Team building skills
  • Self-starter
  • Strong interpersonal and communication skills
  • Drive to achieve results
  • Adaptability / Flexibility
  • Multi-Tasking
  • Fashion Interest & Knowledge
Perks:
  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement

Job Details

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.


What You’ll Do

Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection

Qualifications

What it Takes

Bachelor’s degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Inclusion & Diversity Awareness
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
 

The starting rate for this position is $21.00 per hour (i.e., the recruiting pay range for this position is $21.00 - $21.00 per hour). The starting rate and range may be modified in the future


SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

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