Associate Community Developer - Contract

5 Hours ago • All levels

About the job

SummaryBy Outscal

Join Playground Games as an Associate Community Developer and play a key role in shaping the community experience for the Forza Horizon franchise. You'll gather feedback, analyze community sentiment, and provide support to players, ensuring a thriving and positive community.

Description

Playground Games is looking to grow its world class team with the addition of a skilled and experienced Associate Community Developer on a contract basis.  

As part of the Horizon team, you’ll be a key voice in building a relationship with the community.  

About us: 

As a premier first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and most of all fun. We are looking to expand our diverse team as we continue driving forward our BAFTA award-winning Forza Horizon franchise.  

About the role: 

A crucial part of your role will be to work with the Senior Community Developer, the Community Team, the Production Team and a variety of stakeholders while keeping players informed of the latest updates as well as supporting the Community Strategy. Your ability to communicate with an official and professional voice will be integral in maintaining a good working relationship with our players. 

This is a contract role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required.   

What you’ll do: 

  • Support Comms and Community Team by gathering, elaborating and presenting accurate key product information useful to communicate the latest updates to our players 
  • Monitor and Interact with our players on different platforms (Reddit, Discord, Forza Forums) to be on top of Community Feedback 
  • Produce Qualitative and Quantitative Community Sentiment reports to different stakeholders 
  • Open, track, prioritise and follow up on game-related bugs and technical issues experienced by our players to maintain the game's health 

What you’ll bring: 

  • A passion for games
  • Excellent verbal and written communication
  • Ability to provide front-line technical support to players and spot trends in community feedback
  • Proficiency in gathering, analysing and presenting community feedback both quantitatively and qualitatively
  • Previous experience in a software community-facing role. Knowledge of post release game support
  • Good understanding or experience of Social Media platforms (Instagram, X, Facebook, TikTok) and Discussion platforms (Reddit, Discord, Forums) 
  • Good understanding or experience of key video platforms including YouTube, and Twitch

This is a fantastic opportunity to make a world-class game with an established, talented, and collaborative team at one of the industry’s most exciting first-party game studios.  

Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity.  We are dedicated to creating a safe, comfortable and welcoming working environment.   

We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members.  It drives our innovation and connects us closer to our players.  We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.  

At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work. 

If you require any reasonable accommodation to apply for this position, please contact us on recruitment@playground-games.com 

About The Company

Playground Games was established in 2010, bringing together some of the most experienced and talented developers from the UK industry, with the vision to create genre-defining titles for a global audience. Since then, we’ve created five critically-acclaimed, award-winning hits; our Horizon games have garnered more than one hundred awards and have been played by many millions of fans. 


Today, Playground has two world-class studios in Leamington Spa. In our original HQ, we continue to support and grow the huge, vibrant Horizon community. In our new studio on the other side of town, we are excited to be developing Fable, a new beginning for the legendary franchise.

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

View All Jobs

Similar Jobs

QUANTIC DREAM - Community Developer (M/F/NB)

Île-de-France, France (Hybrid)

Ubisoft - Community Developer - The Crew (F/H/NB)

Auvergne-Rhône-Alpes, France (Hybrid)

Ubisoft - Community Developer - The Crew

Auvergne-Rhône-Alpes, France (Hybrid)

Ubisoft - Community Developer - The Crew (W/M/NB)

Auvergne-Rhône-Alpes, France (Hybrid)

Ubisoft - Community Developer [Might & Magic]

Shanghai, China (On-Site)

Similar Skill Jobs

Aristocrat Gaming - Affiliate Program Backoffice

Sliema, Malta (Hybrid)

Go Fund Me - Manager, Data Science

California, United States (Hybrid)

Truecaller - Senior Android Engineer

Stockholm County, Sweden (On-Site)

Alpha Sense - Account Director, Corporate

England, United Kingdom (On-Site)

paypay - Android Engineer

Worldwide (Remote)

Glean - Enterprise Customer Success Manager

California, United States (On-Site)

Fortra - Channel Account Manager

Australia (On-Site)

Alpha Sense - Account Director, Corporate

New York, United States (Hybrid)

Axinous - Senior Manager, Global CXO Experiences

California, United States (Hybrid)

Jobs in Royal Leamington Spa, England, United Kingdom

Alpha Sense - Account Director, Corporate

England, United Kingdom (On-Site)

ByteDance - [EUI] Technology Partnership Executive - BytePlus

England, United Kingdom (On-Site)

ByteDance - (EUI) Solutions Architect - Byteplus

England, United Kingdom (On-Site)

ByteDance - Data Center System Software Architect

England, United Kingdom (On-Site)

ByteDance - Product Solution Manager, BytePlus Recommend

England, United Kingdom (On-Site)

ByteDance - Global Partnership & Ecosystem Manager - Byteplus

England, United Kingdom (On-Site)

ByteDance - PICO Enterprise Sales Lead

England, United Kingdom (On-Site)

Amazon Games - Community Manager

England, United Kingdom (On-Site)

Community Management Jobs

ByteDance - Content Operations - Lemon8

Bangkok, Thailand (On-Site)

Social Discovery Group - Senior NLP Engineer

Serbia (Remote)

Social Discovery Group - Senior NLP Engineer

Georgia (Remote)

Social Discovery Group - Senior NLP Engineer

Poland (Remote)

Playtika - Copywriter

Israel (On-Site)

SuperPlay - COMMUNITY MANAGER

Tel Aviv District, Israel (On-Site)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug