Community Manager

1 Month ago • 2 Years + • Community Management

Job Summary

Job Description

The Community Manager will establish a strong connection with UNSEEN and the gaming community. Responsibilities include developing community strategies, planning and creating community assets, acting as a spokesperson, creating resources for players, defining community management tools, planning studio visits and events, managing crisis communication, collecting game data, and building relationships with influencers. The role involves building engagement on social media and uniting the development team with fans. This role is crucial for the success of the game studio and requires excellent communication skills and a dynamic approach.
Must have:
  • 2+ years of community management experience in a game studio.
  • Extensive social web outreach and proficiency with social media platforms.
  • Bachelor's degree in a relevant field or equivalent experience.
  • Excellent communication skills (oral, written, and listening).
  • Excellent research and analytical skills.
  • Proficient in Microsoft Office (PowerPoint, Word, Excel, etc.).
  • Excellent presentation skills.
  • Excellent critical decision-making skills.
  • Fluent in English, proficient in Japanese.
Good to have:
  • Passionate about the game and fans!

Job Details

Job Description

Come join UNSEEN as our Community Manager!
You will be responsible for establishing a robust connection with UNSEEN and the gaming community.

The ideal candidate for this position builds a community on social media platforms for our fans, attending events, writing newsletters, and organizing live streams. A Community Manager plays a special role in the success of our game studio.

Are you passionate about building engagement on social media? Do you want to share exciting moments with our fans? If you are looking for an opportunity to give love to the gaming community and share your passion for the gaming industry through forums, livestreams, and social media, look no further.

We are looking for a super talented Community Manager who possesses exceptional communication skills and a dynamic elaborate approach to unite the development team with fans.


Responsibilities

  • Determine the game's community strategy, schedule and participate in events.
  • Plan and create community assets such as screenshots, podcasts, videos, etc. in collaboration with marketing and development teams
  • Be the spokesperson for the game or the franchise
  • Create resources and content for players to help enhance the player experience
  • Define necessary tools to manage the entire gaming community community
  • Plan and coordinate studio visits by fans, dialogues with development teams, and events
  • Thorough crisis communication - find the best way to handle criticisms
  • Collect and integrate various game data from multiple territories
  • Build and maintain relationships with key influencers in the community


Job Description

コミュニティ・マネージャーとして、コミュニティとユーザーとつながりを作り協力なチームを作ることに参加しませんか?

イベントに参加し、ニュースレターを書き、ソーシャルメディアでファンとのコミュニティを築き、ライブストリームを設定したり、コミュニティマネージャーはゲームスタジオにとって特別な役割です。 様々なソーシャルメディア・プラットフォームのエンゲージメントを作ることに参加しませんか? ゲームコミュニティにLOVEを与え、ゲーム業界への情熱を示し、フォーラムやライブストリーム、ソーシャルメディアなどを通じて、ファンと一緒に盛り上がる機会を求めているなら、UNSEENへご参加ください。

ゲーム制作チームとファンと一体となりダイナミックなアプローチ、多様性、高いコミュニケーション能力、オープンマインドなスーパータレントなコミュニティ・マネージャーを求めています。


仕事内容

  • ゲームのコミュニティ戦略の決定とイベントのスケジュール作成、およびイベントへの参加
  • マーケティングチームや開発チームと協力した、スクリーン、ポッドキャスト、ビデオなどのコミュニティアセットの企画立案および作成
  • 担当するゲームやフランチャイズのスポークスパーソンを担当
  • プレイヤー向けのリソースやコンテンツを作成し、プレイヤーエクスペリエンスの向上を支援
  • ゲーム内のコミュニティを管理するための必要なツールの定義
  • ファンによるスタジオ訪問、開発チームとの対話、イベントの立ち上げなどの企画立案および調整
  • 危機管理コミュニケーションの徹底 批判に対処する最善の方法を見出す
  • 複数のテリトリーから様々なゲームデータを収集し、統合する
  • コミュニティの主要なインフルエンサーと関係を築き、維持する

Skills & Requirements

  • At least 2 years of experience in community management at a game studio or publisher
  • Extensive experience in social web outreach, proficiency with native social media platforms and analytics
  • Bachelor's degree in journalism, communications, marketing, media studies or related field, or equivalent work experience
  • Be well-informed on social networking sites and keep up with trends
  • Excellent communication skills (oral, written, and listening)
  • Excellent research and analytical skills
  • Proficient in Microsoft Office (PowerPoint, Word, Excel, etc.)
  • Excellent presentation skills
  • Excellent critical decision making skills
  • Fluent in English, proficient in Japanese (speaking and writing)

+Pluses

  • Passionate about the game and fans! 愛!



必要な資格

  • コミュニティマネジメント、ゲームスタジオやパブリッシャーでの経験が2年以上あること
  • ソーシャルウェブでのアウトリーチの豊富な経験、ネイティブのソーシャルメディアプラットフォームやアナリティクスに習熟していること
  • ジャーナリズム、コミュニケーション、マーケティング、メディア研究、または関連分野の学士号、または同等の実務経験を有すること
  • SNSに精通した情報を持ち、常にトレンドを追いかけていること
  • 優れたコミュニケーション能力(口頭、筆記、リスニングを含む)
  • 優れたリサーチおよび分析能力
  • Microsoft Officeツール(PowerPoint、Word、Excelなど)を使いこなせること
  • 優れたプレゼンテーション能力があること
  • 重要な意思決定を行うことができること
  • 英語はネイティブレベル、日本語はビジネスレベル(スピーキングとライティング)

+Pluses

  • ゲームやゲームコミュニティ全体に愛を与えることができる

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