Community Manager

Job Description

Come join UNSEEN as our Community Manager!

You will be responsible for establishing a robust connection with UNSEEN and the gaming community.

The ideal candidate for this position builds a community on social media platforms for our fans, attending events, writing newsletters, and organizing live streams. A Community Manager plays a special role in the success of our game studio.

Are you passionate about building engagement on social media? Do you want to share exciting moments with our fans? If you are looking for an opportunity to give love to the gaming community and share your passion for the gaming industry through forums, livestreams, and social media, look no further.

We are looking for a super talented Community Manager who possesses exceptional communication skills and a dynamic elaborate approach to unite the development team with fans.

Responsibilities

• Determine the game's community strategy, schedule and participate in events.
• Plan and create community assets such as screenshots, podcasts, videos, etc. in collaboration with marketing and development teams
• Be the spokesperson for the game or the franchise
• Create resources and content for players to help enhance the player experience
• Define necessary tools to manage the entire gaming community
• Plan and coordinate studio visits by fans, dialogues with development teams, and events
• Thorough crisis communication - find the best way to handle criticisms
• Collect and integrate various game data from multiple territories
• Build and maintain relationships with key influencers in the community

Skills & Requirements

• At least 2 years of experience in community management at a game studio or publisher
• Extensive experience in social web outreach, proficiency with native social media platforms and analytics
• Bachelor's degree in journalism, communications, marketing, media studies or related field, or equivalent work experience
• Be well-informed on social networking sites and keep up with trends
• Excellent communication skills (oral, written, and listening)
• Excellent research and analytical skills
• Proficient in Microsoft Office (PowerPoint, Word, Excel, etc.)
• Excellent presentation skills
• Excellent critical decision making skills
• Fluent in English, proficient in Japanese (speaking and writing)

+Pluses

• Passionate about the game and fans! 愛！