Cashier

12 Hours ago • All levels • Operations

About the job

Summary

Grosvenor Casino in Reading South seeks a Cashier responsible for managing club finances, accurately accounting for transactions, complying with gambling regulations, and adhering to company policies. The role involves welcoming customers, assisting at the cash desk, collaborating with the team, complying with company procedures and the Gambling Act, recommending the loyalty program, supporting cash counts, maintaining thorough records, and reporting to the Head Cashier. A detailed training program is provided. Shift work, including weekends and holidays, is required. A PFL license (or eligibility to obtain one) is essential.
Must have:
  • Manage club finances accurately
  • Comply with gambling regulations
  • Maintain thorough records
  • Excellent customer service
  • PFL license or eligibility
Good to have:
  • Experience in cashier or accounts role
  • Understanding of gambling legislation
Perks:
  • Competitive Salary
  • Fantastic Rewards Package
  • Comprehensive Induction Program
  • Learning and Development Opportunities
  • Exciting Project Work
  • Supportive Work Environment
  • Growth Opportunities
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Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino, Reading South

Grosvenor Casino is looking for a cashier to be entrusted with the finances of the club, correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its policies. You will go through a detailed training program designed by the head cashier, which will enable you towards working independently very quickly.

You will;

  • Acknowledge, welcome and assist customers in the Cash Desk
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Collaborate and work as part of the cash desk and wider casino team
  • To comply with all company procedures as required by the cash desk man
  • To comply with the Gambling Act, its regulations and Gambling Commission license conditions and codes of practice.
  • Where appropriate, recommend the loyalty program to customers
  • Support with any cash or asset counts in the club
  • Maintain thorough records and accounts of all operations in the cash desk as per the cash desk manual and requested by the head cashier
  • Reports to the head cashier

Qualifications

  • Holds a PFL license, or can apply for one from the Gambling Commission, once starting in role
  • Numeracy skills, ability to account for and manage large sums of cash
  • Experience in a cashier or accounts role ideal, not essential
  • Understanding or willingness to learn legislation related to the cash desk function, that would be sufficient to pass a competency test
  • Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

  • Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
  • Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. 
  • Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
  • Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
  • Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
  • People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
  • High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
  • Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

 

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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