Consultant - Affordable Housing

2 Months ago • All levels

Job Summary

Job Description

As an MRI consultant, you'll be challenged with new opportunities. Typical tasks include managing client implementations, ensuring client satisfaction, coordinating in-house testing, collaborating with Product Development, and maintaining training documentation. You'll also recommend process improvements and work on special projects. The role involves a hybrid working model with 3 days of working from home per week, with potential base locations in Solon, Ohio, Atlanta, Houston, or Dallas.
Must have:
  • Solid Educational Background (Bachelor's in relevant field or work exp.)
  • Ability to work in teams to address customers’ needs.
  • Outstanding spoken and written communication skills.
  • Eagerness to learn new business, software, and technology skills.
  • Enjoys training others on new skills.
  • Comfort with business technology like Excel, PowerPoint, etc.
  • Basic Housing/Accounting/Business Knowledge.
Good to have:
  • Affordable Housing/Public Housing Knowledge.
Perks:
  • Join employee-led groups
  • Medical coverage options and HSA benefit
  • Competitive 401k plan
  • Parental Leave Program
  • 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year
  • Tuition Reimbursement offerings
  • Flexibility to work from anywhere in the world for two weeks out of the year

Job Details

rom the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  

We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role can be based at our HQ in Solon, Ohio or any of our flagship U.S. based offices (Atlanta, Houston, Dallas)

The Role: 

As an MRI consultant you’ll never get bored with doing the same thing every day. You’ll be constantly challenged with new opportunities and new assignments. But some of the typical tasks include: 

 
· Manage all aspects of client implementations including client assessment, data collection, data conversion, set-up, internet-based training, resolution of initial technical issues, and effective hand-off to the Support team. 

· Manage completion and timely delivery of all items within a client contract and ensure client satisfaction and expectations. 

· Coordinate and perform in-house testing of software data conversions. 

· Collaborate with Product Development for new product development and existing product improvements, if requested. 

· Collaborate with Department Manager, as appropriate, to create and maintain training documentation, presentations, videos, product guides and online help system maintenance. 

· Recommend department process improvements, including developing best practices. 

· Work on special projects, as requested. 

  

You Have:   

Solid Educational Background. Bachelor’s degree in Accounting, Finance, or Business Management, Computer Science, Engineering, Project Management, or technical field from a reputable 4-year college/university. Applicable work experience will be considered in lieu of degree. 
Team Player. At MRI our people work together. Our people work in formal and informal team settings to address our customers’ needs. 
Effective Communicator. Our consulting team members possess outstanding spoken and written communication skills. 
Excellent Student. At MRI our people constantly learn new skills. These range from business, software, technology, presentation, and management skills.  
Enjoys teaching. Not only do our consultants learn new skills, they teach others. Our consultants provide training both to our customers and to our internal MRI employees.  
Comfort with business technology. Knowledge of Excel, PowerPoint, Access, and Word provide a solid foundation for success. At MRI we’ll teach you how to work with database applications, how to write business reports using our software, how to manage business data using our technology, and other soft skills to enable your success.  
Basic Affordable Housing/Accounting/Business Knowledge. Our customers use our software for accounting and for managing affordable housing real estate properties. Understanding the fundamentals of accounting, business, and affordable housing is fundamental to delivering the best results. 

Ability to Travel. Up to 10% 

Affordable Housing/Public Housing Knowledge. Preferred but not required. 

  

We’re obsessed with making this the best job you’ve ever had!  

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

  • Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
  • Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
  • Invest in our competitive 401k plan and help set you up for your future
  • Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
  • Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year
  • Further your professional development and growth with our generous Tuition Reimbursement offerings 
  • Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.

MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.

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