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Director of Live Operations

England, United Kingdom (On-site)

Director of Live Operations

4 Weeks ago • 8 Years + • Operations

About the job

5 skills required for this role

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lighthouse

data-visualization

data-driven-decisions

live-operations

cross-functional

Job Description

As Director of Live Operations at Lighthouse Games, you will be the visionary leader for the Live Ops strategy, overseeing daily operations and ensuring a top-tier player experience. This role involves collaborating with multiple teams to deliver and maintain an outstanding Live Ops Roadmap encompassing monetization, content releases, and new features. Key responsibilities include optimizing player engagement and retention, collaborating on feature design, analyzing key performance metrics, building industry relationships, managing budgets, and reporting to senior management. A minimum of three days a week in the Leamington Spa studio is required.

Must have:

Proven success in live ops for large player bases
Strong leadership and team management skills
Excellent analytical and problem-solving skills
Strong communication (written and verbal)
Experience with data visualization tools
Player-first mentality and industry knowledge
Excellent planning and organizational skills

Good to have:

AAA console development experience

Perks:

25 Days Holiday + Birthday Day Off
Studio Shutdown (Christmas/New Year)
Discretionary Bonus Scheme
Private Pension Scheme
Private Healthcare
Health and Well-being Benefits

Description

Lighthouse Games is a new AAA studio in Leamington Spa. We are defined by our pedigree of talent, and serious ambition to build a new best-in-class game. When you join us at Lighthouse, you will be able to create the best work of your career, in an environment that feels truly collaborative. You will learn from the best, and work alongside the future greats of the gaming industry.

As Director of Live Operations, you will be the vision holder for our Live Operations strategy, overseeing the day-to-day operations of our game and ensuring that our players have the best possible experience. Working collaboratively with multiple teams, you will be responsible for delivering and maintaining an outstanding Live Ops Roadmap for monetisation, content releases and new features. As we build our collaborative culture, we feel Lighthouse Games is best suited to someone who is happy to work a minimum of 3 days a week in the studio in Leamington Spa.

Key Duties Include

Develop and implement strategies to optimize player engagement and retention, including regular updates, events, and promotions
Collaborate with cross-functional teams to ensure that new game features are designed with player engagement in mind
Work with data analysts to track and analyse key performance metrics, and use those insights to continuously improve the player experience
Establish and maintain relationships with key players in the games industry, including influencers and content creators
Develop and manage budgets for live operations, and ensure that all initiatives are executed within budgetary constraints
Communicate regularly with senior management to provide updates on the performance of live games and initiatives

Requirements

Proven track record of success in managing live operations for games with large and engaged player bases
Strong leadership skills and experience managing teams
Excellent analytical and problem-solving skills, with the ability to make data-driven decisions
Strong communication skills, both written and verbal
Experience of data visualization tools and methods.
Demonstrate a “Player-First mentality” and possess in-depth knowledge of the industry and player trends.
Excellent planning and organisational skills.

Desirable

Experience in AAA console development
Must exhibit a current passion for games and a strong sense of aesthetics applicable to producing AAA products

Benefits

25 Days Holiday, plus 1 day for your birthday
Studio Shutdown between Christmas and New Year
Discretionary Bonus Scheme
Private Pension Scheme
Private Healthcare
Health and Well-Being Benefits

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About The Company

Lighthouse Games

15 Active Jobs

Lighthouse is a game development company, and our ambition is to create a studio that embodies what it means to be at the bleeding edge of video game development – a studio that enables developers to create the best work of their career, in an environment that feels truly collaborative.

We are a home for ambitious developers who value collaboration and possess a determination to deliver quality. We want talent to flourish in our state-of-the-art studio and welcome experienced developers with a passion for mentoring. Our studio is a great environment for new talent to grow and develop their careers because they will be part of an outstanding studio with a long, bright future, where they can learn from the best.

As a growing AAA development studio, we are actively searching for talent and by joining Lighthouse you will work with some of the leading lights in AAA game development, who will support you in creating the best work of your career in an environment which fosters openness and respect.