Front Office Representative

2 Hours ago • All levels

Job Summary

Job Description

Messa Sync is seeking a Front Office Representative to serve as the initial point of contact for visitors and clients. This role requires a friendly and detail-oriented individual to manage front desk operations effectively and deliver exceptional customer service. Responsibilities include greeting guests, answering and directing calls, managing mail and deliveries, maintaining the reception area, scheduling appointments, and providing administrative support. The ideal candidate will have a high school diploma or equivalent, with an associate's degree being a plus, and proven experience in a front desk or administrative capacity. Strong communication, organizational, and multitasking skills, along with proficiency in Microsoft Office Suite, are essential. A professional appearance, demeanor, and the ability to handle confidential information are also required.
Must have:
  • Greet and welcome guests professionally
  • Answer and direct incoming calls
  • Manage mail and deliveries
  • Maintain a clean reception area
  • Schedule appointments
  • Assist with administrative tasks
  • Handle visitor logs
  • Provide accurate information
  • High school diploma or equivalent
  • Proven front desk/administrative experience
  • Excellent verbal/written communication
  • Proficient in Microsoft Office Suite
  • Strong organizational/multitasking skills
  • Professional appearance/demeanor
  • Handle sensitive information confidentially
Perks:
  • Competitive salary
  • Professional growth opportunities
  • Comprehensive training
  • Supportive team environment
  • Paid time off and holidays
  • Health, dental, and vision insurance
  • Retirement plan participation

Job Details

Company Description

About Us:
At Messa Sync, we’re more than just a logistics and operations company — we’re a team that values precision, accountability, and performance. With years of experience serving partners across industries, we deliver tailored warehouse and distribution solutions to keep businesses moving efficiently. Our mission is to support our clients' supply chains with dependable, scalable, and innovative services that drive results.

Job Description

Job Description

We are currently seeking a Front Office Representative to be the first point of contact for our visitors and clients. This role requires a friendly and detail-oriented professional who can manage front desk operations efficiently and provide outstanding customer service.

Responsibilities

  • Greet and welcome guests in a warm and professional manner

  • Answer and direct incoming calls promptly and courteously

  • Manage incoming and outgoing mail and deliveries

  • Maintain a clean and organized reception area

  • Schedule appointments and manage meeting room calendars

  • Assist with administrative support tasks as needed

  • Handle visitor logs and access badges

  • Provide accurate information to clients and staff inquiries

Qualifications

Qualifications

  • High school diploma or equivalent required; associate’s degree preferred

  • Proven experience in a front desk or administrative role

  • Excellent verbal and written communication skills

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)

  • Strong organizational and multitasking abilities

  • Professional appearance and demeanor

  • Ability to handle sensitive information with confidentiality

Additional Information

Benefits

  • Competitive salary

  • Opportunities for professional growth and internal advancement

  • Comprehensive training and onboarding support

  • Supportive and inclusive team environment

  • Paid time off and holidays

  • Health, dental, and vision insurance options

  • Retirement plan participation

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