Heroku Account Executive - Enterprise

3 Months ago • 7 Years + • Business Development

Job Summary

Job Description

Heroku is a cloud-based platform-as-a-service (PaaS) that simplifies the process of deploying, managing, and scaling web applications. Heroku Account Executives play a crucial role in driving the growth of the Heroku business and helping our Enterprise customers succeed. They build positive, trusted relationships with both key team members and executive decision-makers within their patch, and become integral in helping customers realize value from their Heroku investments. Responsibilities include building and maintaining strong relationships with existing and potential customers, understanding client's business needs and objectives to effectively drive digital transformation using Heroku solutions, developing opportunities, focusing on customer success to help drive growth in existing Heroku accounts, developing and driving the overall long-term strategy for the account, aligned to customer business objectives, performing account planning, coordinating with various sales resources to ensure strategic alignment, collaborating with cross-functional teams, preparing and delivering accurate quotes and proposals to customers, staying informed about industry trends and competitors in the Heroku space, and understanding the broader Salesforce product portfolio, and how Heroku drives strategic value in the Customer 360.
Must have:
  • 7+ years of quota-carrying software or technology sales and account management experience
  • Managing the sales cycle from technology champion to the c-suite
  • Experience selling complex technologies to primarily an IT buyer
  • Consistent track record of over-achieving quota (top 10-20% of company) in past positions
Good to have:
  • Experience selling in the Cloud industry or technical software sales experience
  • Experience with analytics, data, databases, predictive modeling, DevOps and/or application development

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Heroku is a cloud-based platform-as-a-service (PaaS) that simplifies the process of deploying, managing, and scaling web applications. It provides a platform for developers to build, deploy, and run applications without needing to worry about the underlying infrastructure and server management. Heroku is known for its ease of use and developer-friendly approach, making it the go-to choice for companies and developers looking to quickly bring their web applications to market.

Our Heroku Account Executives play a crucial role in driving the growth of the Heroku business and helping our Enterprise customers succeed. They build positive, trusted relationships with both key team members and executive decision-makers within their patch, and become integral in helping customers realize value from their Heroku investments.

Day to Day

  • Build and maintain strong relationships with existing and potential customers.
  • Understand clients' business needs and objectives to effectively drive digital transformation using Heroku solutions.
  • You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
  • Focus on customer success to help drive growth in existing Heroku accounts.
  • Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
  • Perform account planning at assigned accounts, coordinating with various sales resources to ensure strategic alignment
  • Collaborate with cross-functional teams, including marketing and technical support, to meet customer needs.
  • Prepare and deliver accurate quotes and proposals to customers.
  • Stay informed about industry trends and competitors in the Heroku space.
  • Understand the broader Salesforce product portfolio, and how Heroku drives strategic value in the Customer 360


Required Experience:

  • 7+ years of quota-carrying software or technology sales and account management experience.
  • Managing the sales cycle from technology champion to the c-suite (CIO, CISO, CTO)
  • Experience selling complex technologies to primarily an IT buyer
  • Consistent track record of over-achieving quota (top 10-20% of company) in past positions.
  • Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Experience:

  • Experience selling in the Cloud industry or technical software sales experience (ex: IaaS or SaaS)
  • Experience with analytics, data, databases, predictive modeling, DevOps and/or application development

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

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