Manager, Editorial Communities

About the Role

The Manager, Editorial Communities role will oversee a growing portfolio of Editorial Communities, supporting over 100,000 Editorial Board Members globally. This role is ideal for someone passionate about research publishing and community engagement, who thrives on building relationships, enhancing user experiences, and collaborating cross-functionally to ensure Editors have the support, resources, and networking opportunities to carry out their roles successfully. 
 

This role can be in our New York office on a hybrid working model.  

Responsibilities:

• Manage the day-to-day running of Editorial Communities, ensuring a consistent, engaging, and inclusive experience for all users

• Collaborate across teams to deliver the Editor Engagement strategy, support platform development, and enhance user engagement

• Provide platform and content support to external and internal audiences to ensure that Community members receive the best possible service

• Monitor community content in line with policy, using feedback and analytics to inform improvements

• Increase the visibility of the Communities and grow the reach of content within the Communities platform

• Analyze and report on Community performance and engagement, contributing insights to inform engagement strategies

• Build strong relationships with editorial, publishing, and platform teams to align Community efforts with broader organizational goals. 

Experience, Skills & Qualifications: 

Essential 

• Experience in STM journal publishing with an understanding of peer review and Editorial Board roles

• Demonstrable understanding of the scientific research and publishing landscapes

• Experience engaging with researchers and senior stakeholders

• Proven ability to manage projects and collaborate across departments

• Experience analyzing and reporting on engagement or performance data, using Excel

• Master’s degree or higher required

Desirable  

• Experience working with online communities in a scientific or publishing context

• Master's or higher degree in a scientific field

Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:

• Medical, Dental and Vision

• 401(k) with company match and contribution

• Hybrid office working policy, Summer Hours, and paid time off

• Flexible Spending and Commuter programs

• Multiple Life insurance options

• Disability coverage

• Tuition Assistance

• Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance

• Employee Assistance Program

• Family friendly benefits and a variety of employee discounts

• An array of Employee Social Networks 

US Annualized Base Salary Range: $70,000 - 82,000. The salary offer may vary based on work experience, education, skill level and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work HERE.

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

For more information about career opportunities in Springer Nature please visit our career page HERE.

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