Technical & Customer Service Intern

Job Responsibilities :

• Currently pursuing a Diploma or Bachelor's Degree in any field, with a preference for Information Technology, Computer Science, or a related discipline.
• Strong verbal and written communication skills.
• Customer-focused with a positive attitude and eagerness to learn.
• Demonstrated ability to work in teams and contribute positively to team dynamics.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to learn quickly and adapt to new technologies.
• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work both independently and collaboratively in a dynamic environment.
• Willingness to work in I-City
• Able to commit to a minimum internship duration of 16 weeks (4 months). Preference will be given to final-year students.
• Work with CRM systems or ticketing platforms.
• Respond promptly to customer inquiries via phone, email, and live chat.
• Handle and resolve customer complaints and issues effectively.
• Provide accurate information regarding products, services, and transactions.
• Escalate complex issues to appropriate teams or supervisors as needed.
• Assist in maintaining detailed records of customer interactions and transactions.
• Contribute to improving customer service processes and procedures.
• Collaborate with team members to achieve organizational goals.

Pre-Requisites :

Are you game?

About Us

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.

Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.

The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

Razer is proud to be certified as a Great Place to Work® in both United States and Singapore. This is a testament to our commitment to make your quest at Razer a rewarding one