Razer seeks a motivated Customer Service Helpdesk Intern to join their team. You'll gain hands-on experience resolving customer inquiries, handling complaints, and supporting clients. Must have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. 

Razer

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Marketing Manager

Associate Manager, Risk Management

Product Manager (Blockchain)

Associate Director, Software Product Marketing

Senior Data Scientist

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-1c77qi8"><p>Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is <b>a place to do great work</b>, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also <b>a great place to work,</b> providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.</p><p></p><h2><b>Job Responsibilities :</b></h2><p style="text-align:inherit"></p>We are seeking a motivated Customer Service Helpdesk Intern to join our dynamic team. This internship offers hands-on experience in resolving customer inquiries and supporting our client base. The ideal candidate will assist in ensuring customer satisfaction through efficient problem-solving and communication skills. As a Customer Service Helpdesk Intern, you will gain practical experience and develop key skills that are essential for a successful career in customer service and the fintech industry.<ul><li>Work with CRM systems or ticketing platforms.</li><li>Respond promptly to customer inquiries via phone, email, and live chat.</li><li>Handle and resolve customer complaints and issues effectively.</li><li>Provide accurate information regarding products, services, and transactions.</li><li>Escalate complex issues to appropriate teams or supervisors as needed.</li><li>Assist in maintaining detailed records of customer interactions and transactions.</li><li>Contribute to improving customer service processes and procedures.</li><li>Collaborate with team members to achieve organizational goals.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2>Pre-Requisites :</h2><ul><li>Currently pursuing a Diploma or Bachelor's Degree in any field, with a preference for Information Technology, Computer Science, or a related discipline.</li><li>Strong verbal and written communication skills.</li><li>Customer-focused with a positive attitude and eagerness to learn.</li><li>Demonstrated ability to work in teams and contribute positively to team dynamics.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Ability to learn quickly and adapt to new technologies.</li><li>Good knowledge of Microsoft Office Suite (Word, Excel, Outlook).</li><li>Ability to work both independently and collaboratively in a dynamic environment.</li><li>Willingness to work in I-City</li><li>Able to commit to a minimum internship duration of 16 weeks (4 months). Preference will be given to final-year students.</li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b>Are you game?</b></p></div></div>