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At Sumo Digital, we’ve been passionate about creating unforgettable gaming experiences that entertain and bring people together since 2003. From award-winning titles to genre-defining adventures, we thrive on creativity, innovation, and the joy of play.
With just under 1,000 talented team members across studios in the UK, Czech Republic, North America, and India, collaboration is at the heart of everything we do. Our experience in full development, co-development and development services has made us an industry leader in providing end-to-end game dev solutions to some of the worlds biggest names in gaming. We believe the best games are made when diverse, passionate people come together to share ideas and build something amazing.
Great games need great support, and our central Finance, Marketing, IT, and People teams offer the opportunity to work in a flexible, supportive working environment, with industry leading benefits, where your creativity and career can thrive.
Please note, this position will be offered on a 12 month fixed term contract basis in the first instance.
We’re looking for a proactive and technically skilled IT Support Technician to join our IT Service Delivery team on a 12-month fixed-term contract. Based in our Sheffield studio but providing support to other studios across the group (some ad-hoc travel may be required dependent on business and studio needs, local studios: Sheffield, Nottingham, Leeds, Newcastle and Leamington Spa). You will act as the primary point of contact for IT support needs, resolving user issues, supporting Microsoft 365 and Entra ID environments, and contributing to strategic IT initiatives.
The ideal candidate will be confident in troubleshooting desktop hardware, managing tickets to SLA, and driving improvements in both processes and user experience. This is a hands-on role with a strong customer service focus, perfect for someone passionate about operational excellence and continual learning.
At Sumo, you’re in control of your benefits, tailored to support your lifestyle, wellbeing, and growth.
*Optional via our flexible benefits platform.
At Sumo Digital, we believe that when people feel supported, valued, and empowered, they create their best work and that’s what drives our success.
We’re committed to building a sustainable, people-first business where everyone can thrive. Our focus is on nurturing talent, fostering creativity, and creating a healthy, inclusive, and enriching environment where everyone feels they truly belong.
PRISM, our employee-led diversity group, champions inclusion, equity, and wellbeing across all our studios. It plays a vital role in shaping a culture where every voice is heard, every background is respected, and every team member feels safe, welcome, and represented.
We’re proud to support meaningful causes through our charitable and community initiatives-reflecting the passions and values of our people, partners, and players.
We’re actively working to improve diversity in our recruitment and career development processes, and we encourage individuals from underrepresented and marginalised communities to explore careers at Sumo Digital.
Together, we’re building a studio where everyone can grow, contribute, and feel proud to be part of something special.