Manager, Lottery Fulfillment

6 Months ago • 3 Years + • Operations • $60,000 PA - $75,000 PA

Job Summary

Job Description

Lead daily operations of a lottery fulfillment center, overseeing ticket processing and facility management. Train, mentor, and support team members to enhance performance. Manage employee scheduling, timecard approvals, and ensure a safe work environment. Experience in fast-paced environments is essential.
Must have:
  • Operations Management
  • People Management
  • Personnel Management
  • Facility Management
Good to have:
  • Technology Familiarity
  • Microsoft Excel
  • Cash Balance Reporting
  • Continuous Operations
Perks:
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You’ll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you’ll take ownership and make a direct impact to revolutionize the digital lottery experience for our customers.

What you’ll do as an Operations Manager

  • Lead the daily operations of the fulfillment center, including overseeing lottery ticket processing.

  • Train, mentor, and support ongoing professional development for team members to enhance performance.

  • Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center.

  • Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment.

  • Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues.

  • Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.

  • Regularly communicate with regional and senior management to ensure alignment.

What you’ll bring   

  • Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience

  • Availability to support a continuous operation including nights, weekends, and holidays.

  • Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments.

  • Strong experience in personnel management, including hiring, scheduling, team development, and performance management.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

The US salary rate for this full-time position is $60,000-75,000, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location.  The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations.  Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.  Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-CC1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

Similar Jobs

USE Insider - Global Rewards Specialist (Hybrid)

USE Insider

İstanbul, İstanbul, Türkiye (On-Site)
6 Months ago
CloudHire - VBA Developer

CloudHire

Telangana, India (Remote)
1 Month ago
DOTSOFT SA - R&D ICT Projects Economist / Admin Manager

DOTSOFT SA

Greece (On-Site)
6 Months ago
WebMD - Business Analyst

WebMD

Newark, New Jersey, United States (On-Site)
5 Months ago
Futurum Technology  - Financial and Legal Specialist

Futurum Technology

Wadowice, Lesser Poland Voivodeship, Poland (On-Site)
7 Months ago
HoYoverse - Customer Service - Senior Player Support Specialist (Tier 2)

HoYoverse

Singapore (On-Site)
5 Months ago
Animoca Brands - Digital Asset Operations Associate

Animoca Brands

Hong Kong (On-Site)
2 Months ago
People Can Fly - Senior Customer Support Agent

People Can Fly

New York, New York, United States (Remote)
1 Month ago
Netflix - Administrative Coordinator, Netflix House - King of Prussia

Netflix

Pennsylvania, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Snail Games - SEC Financial Reporting

Snail Games

Culver City, California, United States (On-Site)
1 Month ago
Regent Craft - Propulsion Engineering Intern

Regent Craft

North Kingstown, Rhode Island, United States (On-Site)
6 Months ago
Sharkmob - Senior Game Economy Designer

Sharkmob

Malmö, Skåne County, Sweden (On-Site)
1 Month ago
Netflix - Payroll Specialist - APAC

Netflix

Manila, Metro Manila, Philippines (Hybrid)
4 Months ago
DOTSOFT SA - ICT Project Operations & Compliance Manager

DOTSOFT SA

Greece (On-Site)
7 Months ago
Lionsgate Games - Coordinator, International Channels

Lionsgate Games

Santa Monica, California, United States (On-Site)
3 Months ago
NinjaVan - Manager, Partnership (Key Account  Management)

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
6 Months ago
PwC - ETIC, Business Intelligence - Manager

PwC

Cairo, Cairo Governorate, Egypt (On-Site)
5 Months ago
Starkflow - Finance and Accounting Intern

Starkflow

Haryana, India (On-Site)
1 Month ago
DraftKings - Operations Supervisor

DraftKings

North Andover, Massachusetts, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Carolina, Puerto Rico

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Operations Jobs

Mattel  Inc  - Warehouse Supervisor - DTC Operations

Mattel Inc

Pennsylvania, United States (On-Site)
4 Months ago
Trek - District Manager

Trek

United States (Remote)
1 Month ago
Sandbox VR - Store Manager

Sandbox VR

St. Louis, Missouri, United States (On-Site)
4 Months ago
Plarium - Senior Program Manager - Temporary Position

Plarium

Herzliya, Tel Aviv District, Israel (On-Site)
2 Months ago
Tesla - Delivery Advisor

Tesla

London, England, United Kingdom (On-Site)
2 Months ago
Canva - Revenue Operations Lead

Canva

Los Angeles, California, United States (Remote)
1 Month ago
Morning Star - Director, Total Rewards

Morning Star

Mumbai, Maharashtra, India (Hybrid)
7 Months ago
Evolution - Service Support Specialist (On-Site Canning, Ezeiza)

Evolution

Buenos Aires, Buenos Aires, Argentina (On-Site)
4 Months ago
HoYoverse - Product Operations Manager – User Support and T&S

HoYoverse

Singapore (On-Site)
3 Months ago
Evolution - Game Presenter - Flemish & French Speaking

Evolution

Spa, Wallonia, Belgium (On-Site)
11 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Boston, Massachusetts, United States (On-Site)

United States (Remote)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

New York, New York, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Plovdiv, Plovdiv Province, Bulgaria (Remote)

Boston, Massachusetts, United States (On-Site)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug