Administrative Coordinator, Netflix House - King of Prussia

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, Netflix House, and touring attractions around the world. Netflix Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can step into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for Netflix.

As an Administrative Coordinator, you will be responsible for organizing, integrating, and coordinating efforts for the entire Netflix House team at one of the sites. You will be the “hub” of communication and connection with cross-functional partners and vendors and helping drive new initiatives and projects to push the business forward.

This role reports to the General Manager and is based in King of Prussia, PA.

What you will do: 

• Communicate to cross-functional partners within Netflix, such as Marketing, Human Resources, Training & Development, Finance, Legal, Health & Safety, and Facilities

• Liaise with operating vendors and partners

• Establish regular meetings with key stakeholders to update on progress and solicit feedback

• Collect, update, and maintain detailed files across all Lines of Business, keeping a consistent archival structure 

• Assist with optimization of ongoing operations to achieve operational consistency and maximum satisfaction, profitability and efficiency 

• Maintain team and project calendars and coordinate all aspects of team/project related meetings and work sessions among internal and external team meetings

• Designated meeting note taker, tracking action items and following up on outstanding matters as needed

• Organize team travel (group offsites, benchmarking trips, etc.)

• Manage tickets for guests/VIPs of internal & external stakeholders

• Submit approved invoices from vendors for payment and update the invoice tracker

What we need from you:

• 3+ years of operational coordination experience

• Hands-on operational expertise across multiple  lines of business including Attractions, Custodial, Food & Beverage, Retail, Entertainment, Ticketing, and Guest Services

• Strong desire to think outside the box and innovate

• Excellent communication skills, both verbal and digital

• Ability to work both independently and as a team player 

• Ability to multitask in a fast-paced environment with ability to prioritize

• Excellent organizational  skills using digital tools and Google suite

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.