Operation Assistant

Crazy Labs is a leading mobile gaming company known for creating fun, engaging, and innovative games enjoyed by millions of players worldwide. With a dynamic and collaborative environment, we are dedicated to providing exceptional gaming experiences that delight our players while driving growth and innovation in the industry.

We are looking for an Operation Assistant - Live Ops to join our team and take charge of managing the live operations for our mobile games. If you're passionate about gaming, detail-oriented, and eager to make a significant impact on player engagement and revenue growth, this role is for you!

Responsibilities

• Manage and execute configuration files for in-game events, promotions, and sales.
• Accurately input, validate, and manage data in our systems.
• Track and maintain the LiveOps calendar to ensure timely execution of events.
• Test and monitor configurations in production environments to ensure smooth functionality.
• Use dashboards to analyze the success of live operations and provide actionable insights.
• Identify and resolve issues in configurations to maintain high-quality standards.
• Work closely with QA and development teams to ensure smooth operations and resolve any configuration-related challenges.
• Develop and implement validation tools to reduce configuration errors.

Requirements

• Degree in a quantitative field such as Mathematics, Statistics, Economics, or Engineering.
• Proficiency in Excel/Google Sheets, with experience creating validation tools.
• Strong attention to detail and excellent organizational skills.
• Analytical mindset with the ability to interpret data and provide insights.
• Basic understanding of QA processes or willingness to learn.
• Passion for the gaming industry and a desire to grow within it.
• Responsible, detail-oriented, and capable of working in a fast-paced environment.
• Strong problem-solving abilities and proactive in addressing challenges.

What we offer

• Private health insurance from the first day
• Paid sports activities
• Holiday and Special Occasions Gifts (Childbirth, Weddings, Birthdays, Women’s Day, Xmas, and more)
• Monthly budget for meetups with the team
• Gathering events
• Working with the latest technologies
• Technical and soft skills training
• Competitive salary
• Referral bonuses
• Breakfast and lunch provided in the office
• Electric scooter, bike or budget for transportation
• Amazing offices!