Manager, Content Distribution Engineering

1 Month ago • 8 Years + • Operations • $138,900 PA - $203,900 PA

Job Summary

Job Description

As a Manager, Content Distribution Engineering, you'll lead a team supporting Media Distribution Operations, specializing in caching technology, distributed networking, and CDN edge services. Responsibilities include managing engineers, executing ITIL-based processes, monitoring video distribution health, resolving complex issues, collaborating with development and operations teams, and driving improvements. You will also map out career growth for your team, create a supportive environment, provide input for stakeholders, communicate objectives, champion cross-team projects, mentor team members, and collaborate with various teams to capture requirements and drive implementation. The role requires strong communication, leadership, and technical skills.
Must have:
  • 8+ years engineering experience
  • Content distribution network expertise
  • Strong communication and collaboration skills
  • Team leadership and management experience
  • Problem-solving and incident management skills
Good to have:
  • Experience managing engineers
  • Experience with consumer-facing services
  • Cloud infrastructure deployment and scaling experience
  • Mentoring experience
  • Experience with global remote teams

Job Details

Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
     

Department/Group Overview:

Media Engineering is an innovative organization that is passionate about providing the best possible video playback experience, art, and metadata to customers worldwide, powered by exceptional technology. This work requires streamlining and repurposing technology across different business and distribution channels – including streaming, linear, and theatrical – so that technology can ebb and flow across the needs of the business.
 

Job Summary:

As a Manager, Content Distribution Engineering supporting the Media Distribution Operations teams, you will specialize in caching technology, distributed networking, and operational experience in CDN edge services. We are looking for a manager excited by a fast-paced environment, exposure to new technologies and be engaged in exciting Disney initiatives with high visibility.

Areas of focus include:

  • Manage a team of engineers charged with the support and engineering of Video Distribution.
  • Execute within established process frameworks for Incident, Problem and Change Management based on ITIL standards
  • Monitor health and performance of video distribution
  • Investigate, document and resolve complex issues
  • Work with Development and Operations teams to provide analysis, tuning and improvements
     

Responsibilities:

  • Work with individual engineers to map out career growth and goals.
  • Guide an engineering team in its ownership of systems and processes.
  • Create an environment of trust for people to be themselves and able to excel
  • Provide input for stakeholders and decision makers in architecture, roadmap, and product.
  • Communicate architecture, roadmap, and product objectives to engineers and gather feedback for stakeholders.
  • Champion cross-team projects.
  • Coach and mentor other specialists on the team to ensure that all software utilizes Disney and industry best practices.
  • Collaborate efficiently with product management, technical program management, operations, and other engineering teams to capture requirements, drive implementation, and provide transparency.
     

Basic Qualifications:

  • Bachelor’s degree, and/or equivalent work experience
  • 8+ years’ experience in engineering
  • Experience in content distribution networks.
  • An ability to work both independently and collaboratively.
  • Strong discipline to delegate work and focus on solving management problems.
  • Comfortable driving complex and high profile projects without overextending personal health or well-being of your team.
  • Strong communication skills and a desire to share your knowledge with team members and others at Disney.
     

Preferred Qualifications:

  • Prior experience as a manager or technical lead of engineers.
  • Experience with consumer facing services and high-scale systems.
  • Experience deploying and scaling within a cloud infrastructure.
  • Experience directly managing and mentoring a team.
  • Experience working with remote global teams and a flexible schedule to meet in different time zones.


The hiring range for this position in LA Area and Bristol is $138,900.00 to $186,200.00 per year, in New York and Seattle is $145,400.00 to $195,000.00 per year, in San Francisco is $152,100.00 to $203,900.00 per year, and in Morrisville is $145,000.00 to $194,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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