About the job

Summary_{By Outscal}

Lead a team of UX designers, build strong partnerships, and solve complex problems across multiple channels. Must have 10+ years of experience in product design and 3+ years of management experience. Strong understanding of user-centered design methods and best practices.

About the job

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

At Salesforce, we make the tools that help people work more effectively and efficiently. Design and User Experience is at the center of all of it. We bring powerful visions to life with the latest technologies and the Salesforce platform. We put customers first and we're looking for ambitious, self-motivated, creative-minded individuals who want to help shape our digital experience platform that allows businesses of all sizes and industries to create unique and engaging experiences for their customers across multiple touchpoints.

You and your team will distill complex problems and propose clear, efficient, consistent solutions. You're meticulous and excited about beautiful design, and you love seeing products ship. You're hungry for new ways to do things. You follow the latest trends, download the newest apps, experiment with the latest devices and wearables. You have a keen eye for useful products, and you share your findings with the team. You're a tireless advocate for the end user. You have deep empathy for their everyday struggles and challenges. You always put their needs first, and you're unwavering in your desire to provide the best experiences for users.

The ideal candidate enjoys creating experiences with technology, hacking on new projects, and intensely working on high-value, strategic initiatives under tight time constraints. You will have direct access to customer executives and Salesforce executive management, while working closely with the Salesforce Product and Sales organizations. You must have excellent communication skills, energy, and thoughtfulness to build and deliver the best in the world for our customers.

Responsibilities

Manage and develop a team of talented designers

Recruit, nurture and retain best-in-class talent

Influence and compellingly communicate the vision to a wide variety of key stakeholders

Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing

Solve complex UX design problems across multiple channels

Collaborate closely with product owners/managers (POs & PMs) to find opportunities for new products/features and validate assumptions through user testing and research

Work with engineering to deliver final product

Reinforce a design-thinking culture that leverages the best product, technology and innovative talent

Own various application interfaces

Work with devs and QE to deliver polished final product

Evangelize SLDS interface guidelines and design patterns.

Experience / Skills Required

Managed an entire product lifecycle from concept to release

10+ years of experience designing and delivering products in cross-functional teams from start to finish

3+ years of management experience

A strong passion for managing and mentoring designers

Deep understanding of user-centered design methods and best practices - and you’re always looking to improve on your process

The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts

Power to influence others and build consensus, while dealing with ambiguity

Self-motivated, a good communicator, and able to balance great design with meeting short deadlines

Experience using analytics, user research and other approaches to help make decisions and iterate on the product

Constant drive to stay up-to-date with the latest industry news and developments.

A deep appreciation and talent for simple solutions to complex problems

Expert knowledge of design tools such as Sketch, Photoshop, Illustrator

BA/BS or MA/MS in design related field, or equivalent experience

Bonus

Experience working in design systems

Experience with CRM or enterprise software

Experience working in design systems

Please submit your resume and URLs to your portfolio. Submissions without a portfolio or samples of work will not be considered.

Accommodations

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Posting Statement

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