Product Director, Identity Experiences
About the job
SummaryBy Outscal
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
What you need to know about this rolePayPal seeks an exceptional product leader for our Authentication Flows team. We are creating a world where ‘payments’ and ‘identity’ are synonymous with PayPal. The Identity Platform is a suite of web services, used by internal and external developers to authenticate customers to enable payments anytime, anywhere and anyway. The Identity Platform processes billions of requests each month and enables PayPal and its partners to rapidly innovate on new payment scenarios and enable new experiences. Therefore, the evolution of the Identity Platform is integral to PayPal’s long-term strategy.
Meet the team
This team cuts through the complexity of technical, regulatory and security constraints to deliver simple, seamless and consistent authentication experiences for all users across the world. We ensure our users have secure but easy access to their PayPal accounts and transactions regardless of the type of device, connectivity, geographic location or any other factor.
Job Description:
Your way to impact
As the lead for the Authentication Flows team, you will be responsible for optimizing the login user experience across all PayPal surfaces.
Your Day to Day:
In this role you will,
Build high-growth consumer facing products: You will have experience building high-growth B2C or consumer products. Whilst deeply technical, authentication is a very human interaction, and you will have a feel for humanizing software experiences.
Build Scalable Products: A key success factor of the role is a robust strategy, developed in partnership with other key product leaders, on how we scale secure identity solutions across geographies, devices, and operating systems with the goal of delivering simple, consistent, and secure experiences for consumers and merchants.
Have advanced problem-solving skills: This role will require advanced problem-solving skills to build elegant solutions to thorny problems due to the complexity of the technical and regulatory environment in which our products are deployed. This leader will be comfortable using data and experimentation to arrive at solutions.
Be a Leader and collaborate: Login touches every product that is built across PayPal. You must be able to bring people around a shared vision and drive execution across teams by influence and inspiration.
What you need to bring
At least 5 years’ experience building consumer or B2C software
Prior experience building Identity or Authentication products
Direct prior experience in eCommerce, FinTech, and banking ecosystem a major plus
5+ years managing product and technology teams across multiple products and industries
Proven track record for building, launching, and maintaining high-scale, successful products
Preferred Qualifications
Demonstrated executive leadership experience with ability to lead, inspire and motivate a global team to achieve world-class performance.
Excellent organizational, communication, and interpersonal skills.
Strong business and technical acumen. Can balance technical and business concerns when making product decisions.
Strong problem-solving, conflict resolution, influencing and decision-making skills and high attention to detail.
Ability to operate in ambiguity and build a world class team for this area at PayPal and be a talent magnet
Commitment to PayPal values of inclusion, innovation, collaboration and wellness
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
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PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$118700 to $246290For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
