Salesforce Marketing Cloud Technical Lead

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Manager

Job Description & Summary

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

About the Role

• Develop  responsive email templates with extensive knowledge of AMPscript and Guide Template Language.
• Implement automated solutions utilizing Marketing Cloud Server-Side JavaScript (SSJS) and automations with SQL for data view/data extension, data extract/transfer activity.
• Utilize journey builders and extensive hands on working with custom activities.
• Elicit requirements and translate to technical solutions that can scale across multiple business units.
• Design, write code, configure, and develop custom applications, features, and integrations within the salesforce platforms marketing cloud. 
• Perform front-end development building Cloud Pages utilizing HTML, CSS, JavaScript and AMPScript.
• Database design: Data Extension, Contact Builder, Primary Key/Subscriber Key/Contact Key design
• Data administration: Import/Export, SFTP, deployment using Package Manager.
• System Administration: User Management- Roles and Permissions (Standard and Custom), Business Unit Management.
• Master with SQL and robust understanding of Marketing Cloud’s contact data model.
• Develop new skills outside of your comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct. 

About You

 The qualified professional we seek is a SFMC Technical Lead  with these qualifications.

• Bachelor’s degree graduate (e.g., IT, Computer Science, Engineering, or related courses).
• Required skills: marketing automation tools, salesforce marketing cloud experience, salesforce and/or marketing cloud certifications
• At least (7+) years of experience as a marketing cloud administrator and/or developer
• Must have strong background in agile SCRUM agile practices and associated tools (Jira, Confluence, Slack, etc.).
• Certified in Salesforce Marketing Cloud Developer and/or Marketing Cloud Consultant/Salesforce Accredited Professional Certification on Personalization Builder/ Salesforce Accredited Professional Certification on CDP is preferred.
• Experience working with all Marketing Cloud Builders and Studios: Email Studio, Content Builder, Advertising Studio, Mobile Studio, Personalization Builder for Emails and SMS, Data Cloud, Personalisation is a must.
• Experience with email and/or marketing automation software and integration with databases and 3rd Party Apps.
• Experience with web service integration (REST/SOAP), Heroku or Azure/AWS.
• Experience with CI/CD tools is a must have.
• Knowledge of Data Cloud is nice to have.
• Ability to work effectively with non-technical personnel.
• Ability to foster a positive working environment by building relationships with team members and clients.
• Excellent written and verbal communication skills in English.
• Amenable to work in Paseo de Roxas, Makati City.  

What we will offer

• You will be part of an organization with great values such as act with integrity, make a difference, care, work together, and reimagine the possible. 
• You will work in a company that values development, wellbeing, reward, and growth. 
• You will have an opportunity to be part of a journey with extensive growth plans in the Philippines and SEAC region.
• You will be exposed to diverse opportunities that will contribute to your professional and personal development.
• You will be able to apply your technical skills and develop additional valuable skills by joining our various learning and development programs. 

#PwCSEACPH

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

CI/CD, Marketing Automation, Salesforce Development, Salesforce Marketing Cloud, Scrum (Agile), Technical Leadership, Technical Specifications

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date