Senior Infrastructure Engineer

Bungie is seeking a Sr. Infrastructure Engineer with experience in a variety of network and system technologies to join our fast-paced industry-leading team.  Are you passionate about networking, infrastructure, and solving complex problems?  Do you enjoy working within high-performance production environments? Then join our Bungie LiveOps Team and help to empower the teams creating our world class games!

As an Sr. Infrastructure Engineer at Bungie, you will design, implement, and support technology solutions for our studio and datacenter operations, global partner integrations and customer-facing production systems.  You will work with our internal business partners to support the strategy of our networking and infrastructure platforms across Bungie. You will work with a team of highly experienced engineers and architects to continuously improve and evolve our technology infrastructures to ensure Bungie remains at the pinnacle as an entertainment company.

Successful candidates must be a seasoned & experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized and have the communication skills to work with and influence technical and non-technical people alike.

RESPONSIBILITIES

• Manage network hardware including switches, routers, and firewalls (Juniper, PaloAlto)
• Administer and maintain VMware virtualization environments and configure and manage virtual networking components
• Support customer-facing datacenter infrastructure and compute
• Troubleshoot and resolve complex network and infrastructure issues, and work with support on escalations
• Assist with ongoing training for our IT Support team and cross training for LiveOps team members
• Research, selection, planning, and implementation of new technologies to support scaling of solutions to meet business needs
• Collaborate with InfoSec teams to ensure infrastructure and designs align with security requirements
• Develop tools and scripts to assist with routine maintenance tasks
• Support for all related products and triage any issues that come up
• Create and update technical documentation, including network diagrams, policies, and procedures
• Provide after-hours escalation assistance as the highest escalation point for sub-discipline related issues

REQUIRED SKILLS

• Experience in datacenter and live production best practices
• Experience working in live high availability customer facing production environments
• Networking and compute at scale, experience with management, security best practices, automation and tooling, performance tuning, and hardware troubleshooting
• Managing, participating, and collaborating in complex projects with multiple team members, many stakeholders and department or team leads.
• Understanding of virtualized environments in VMware
• Technical proficiency in most of these areas and products: network troubleshooting, OSPF, IPSEC, BGP, VRRP, VXLan, iSCSI, RAID
• Working knowledge of core Internet protocols and services (e.g., IP, TCP, UDP, NTP, DNS, HTTP, SMTP, SSH, SMB, NFS, syslog) required
• Ability to work independently to solve challenging problems and provide recommendations in a timely manner
• Ability to design and engineer environments at scale, including redundancy planning, network connectivity design, performance troubleshooting

NICE-TO-HAVE SKILLS

• Experience with AWS administration and configuration protocols and services (Organizations, IAM, SSO, AWS Networking, EC2)
• Working knowledge and experience with configuration\automation tools (Ansible, Chef, Salt, etc)
• Experience in designing and engineering storage environments at scale
• Experience with Active Directory and related protocols (e.g. Kerberos, LDAP, NTP, Samba, etc.)