Senior Key Account Manager

2 Months ago • 3-7 Years • Marketing

Job Summary

Job Description

This role involves managing, optimizing, and expanding long-term B2B collaborations and strategic partnerships for the Game Portals segment (Wildtangent, MMOGames.com, etc.). Responsibilities include developing and implementing customer retention strategies, creating and negotiating contracts, analyzing key metrics and KPIs, identifying new business opportunities through market analysis, preparing reports, collaborating with internal teams, attending trade fairs, and fostering strong partner relationships. The ideal candidate will have 3-7 years of experience in key account management, preferably in the online industry, with strong analytical, communication, and problem-solving skills. Proficiency in digital marketing, performance marketing, or affiliate marketing is beneficial. Excellent English is required, with additional languages preferred.
Must have:
  • 3-7 years Key Account Management experience (online industry preferred)
  • Strong analytical & communication skills
  • Contract negotiation & KPI analysis
  • Collaboration with internal teams
  • Proactive problem-solving approach
Good to have:
  • Digital marketing experience
  • Affiliate marketing experience
  • Additional language proficiency
  • CRM & reporting tool expertise (Google Analytics, Bloomreach, Tableau)
Perks:
  • Flexible benefits system (transport, internet, gym)
  • Company pension & disability insurance
  • Flexible working hours & remote work options
  • Subsidized lunches & refreshments
  • Employee discounts
  • Casual dress code
  • Workcation (up to 5 weeks)
  • International team environment
  • Team events & company parties
  • Dog-friendly office

Job Details

Description

To join our Team in Berlin, Hamburg or remote in Germany we are looking for a (Senior) Key Account Manager (all genders) for our Game Portals segment for the support and further development of the portals “Wildtangent”, “MMOGames.com” and other platforms.

About the Role

  • You will be responsible for managing, optimizing, and expanding long-term collaborations and strategic partnerships in both national and international B2B environments.
  • Proactively, you will develop and implement B2B customer retention strategies.
  • Valuable support will be provided by you in the creation and negotiation of contracts and terms.
  • Key metrics will be continuously analyzed, and KPIs will be monitored to improve product and marketing performance.
  • You will identify Trends and new business opportunities through market and competitive analysis.
  • Regular creation and preparation of KPI and partner reports will be part of your responsibilities.
  • Close collaboration with operational departments, acting as a liaison between partners and internal teams (e.g., product management, marketing, design), to help develop tailored solutions for business partners.
  • You will attend trade fairs to strengthen business relationships and create new contacts.

Requirements

  • A completed commercial education in marketing communications or a degree in business administration, communications, or a comparable qualification.
  • At least 3-7 years of experience in key account management, preferably within the online industry.
  • You have a communicative and strong personality, work independently, and approach problems in a solution-oriented way.
  • Experience in digital marketing, performance marketing and/or affiliate marketing is an advantage.
  • Confident handling of CRM systems and reporting tools (e.g. Google Analytics, Bloomreach, Tableau).
  • Excellent command of English, ideally with proficiency in additional languages.
  • Strong analytical and conceptual skills.
  • You maintain a high standard of quality and take a proactive, service-oriented approach when managing partner relationships.
  • Passion for online topics and gaming.
  • You are a strong team player with high social competence and communication skills.
  • Enjoyment of working in an international team.
  • Advanced MS Office skills, particularly in Excel and PowerPoint.

Benefits

  • Choose from a wide range of perks through our flexible benefits system that fit your lifestyle: subsidies for your public transport pass, bike rental, internet bill, gym memberships, or services like HelloFresh, Etepetete, and more!
  • Contributions to your company pension scheme and disability insurance to keep you covered long-term.
  • Flexible working hours that suit your rhythm – with the option to work from home on certain days.
  • Subsidized lunches on office days, plus fresh fruit, coffee/tea, and drinks available at all times.
  • Enjoy exclusive employee discounts – because we value your hard work!
  • Wear what makes you feel comfortable: our dress code is casual.
  • Enjoy up to 5 weeks of Workcation per year – work remotely from inspiring locations around the world!
  • Be part of an international team with like-minded colleagues from over 30 countries – diversity and shared goals included!
  • Regular team events and company parties to keep the fun going.
  • Challenging tasks with real responsibility and the freedom to grow in our dynamic environment.
  • Love dogs? Feel free to bring your furry friend to the office – they're more than welcome!

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About The Company

The gamigo group is one of the leading publishers of online and mobile games in Europe and North America. The diverse games portfolio includes free-to-play titles such as Fiesta Online, Trove and Rift. With more than 300 employees, the gamigo group is one of the largest employers in the games industry. In addition to its German headquarters in Hamburg and Berlin, the group has offices in Austin and Bellevue (USA), Seville (Spain) and Seoul (South Korea).

The gamigo group includes companies such as gamigo AG, gamigo US Inc., gamigo Publishing GmbH, Kingsisle Entertainment, Inc. and AxesInMotion, S.L..

The group strives to grow organically as wells through acquisitions. Since 2013, gamigo group has made more than 25 acquisitions, including gaming, and technology companies as well as individual game assets. The gamigo group is part of MGI - Media and Games Invest SE.

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