Senior Product Owner

N-iX is a global company with Ukrainian roots that helps businesses across the world develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in nine countries spanning Europe, the US, and Latin America. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies. 

We are looking for a skilled Senior Product Owner to join our team in Colombia.

Our client is a global software company specializing in workplace and asset management solutions. The mission is to help organizations optimize physical resources by providing innovative, cloud-based software and services.
With a presence in over 150 countries, our client serves more than 10,000 customers across various industries, enabling them to make informed decisions, drive operational excellence, and achieve business growth. Comprehensive solutions cover all stages of real estate, facilities, and asset management, from capital planning to IoT-based monitoring and control. Headquartered in the U.S. with major offices worldwide, we are dedicated to unifying the built environment and transforming how people and systems work together.

The Product Owner will be responsible for guiding the development and delivery of product features across the entire product lifecycle. They act as a bridge between the business stakeholders and the development team, ensuring that the product meets customer needs and delivers value. The Product Owner is a crucial role in Agile development methodologies such as Scrum and Safe, in ensuring that a product or feature is developed with a focus on delivering value to the customer and the business. They serve as a voice for the customer and are responsible for making key product-related decisions throughout the development process.

Key Responsibilities:

Translation: Work with the lead Product Manager and/or senior leader to translate future vision and requirements into clearly broken down epics and stories.  Ensure that all team members understand and align with the product's goals.

Prioritization: Create and maintain the product backlog, a prioritized list of features, user stories, and tasks. Prioritize items based on business value, customer needs, and market trends.

User Story Development: Break down high-level product requirements into detailed user stories that can be understood and implemented by the development team. Ensure these stories are ready for implementation and meet strong agile/SAFE standards.

Backlog Management: Continuously groom and refine the product backlog with the team, making adjustments based on feedback, changing priorities, and new insights.

Stakeholder Communication: Act as the primary point of contact between the development team and stakeholders. Communicate progress, changes, and updates regularly to both groups.

Acceptance Criteria: Define acceptance criteria for user stories to ensure that the development team understands what constitutes a complete and well-implemented feature.

Sprint Planning: Participate in sprint planning meetings to select user stories and tasks for the upcoming sprint. Work with the team to ensure they have a clear understanding of the work to be done.

Release Planning: Collaborate with the team and stakeholders to plan and prioritize releases, considering market needs and business goals.

Quality Assurance: Ensure the product meets quality standards by accepting or rejecting the work done by the development team during sprint reviews.

Feedback Integration: Gather feedback from stakeholders and end-users, incorporate it into the product backlog, and make adjustments as necessary.

Escalation Management: Work with the customer success and support teams to understand and prioritize outstanding bugs and issues in upcoming sprints. 

Risk Management: Identify and mitigate risks that could impact product development or delivery.  This includes working closely with your release manager to ensure timelines are met, tough conversations are had, mitigation strategies are put into place, and transparency is taken to leadership for assistance when needed. 

UI/UX alignment:  work with your UX counterpart to ensure new features in the backlog have wireframes and UI designs ready to go as a critical step in sprint planning.  This includes providing feedback on the designs and working with the UI team on design sprints as well as user acceptance testing. 

Requirements:

• Bachelor's degree in a relevant field (e.g., business, computer science) or equivalent work experience.
• 6+ years of experience working in an Agile/Scrum environment.
• 4+ years of experience in Product Management or as a Product Owner.
• Experience with JIRA or other similar tools.
• Strong communication and collaboration skills.
• Analytical and problem-solving abilities.
• Strong organizational and time management skills.
• Presentation skills.
• At least Upper-Intermediate level of English.

Nice to have:

• Understanding of the industries that company operates in (manufacturing, utilities, oil & gas, chemicals, mining, pharmaceuticals, retail, etc.)
• Preferred experience on a projects includes document processing, real estate management, workplace management, maintenance systems, asset management, or any resource management solutions
• Experience working on enterprise B2B products.
• Experience of document management applications would be a benefit.
• Experience with SAFe (Scaled Agile Framework).
• Understanding of CAD design practices.
• Professional Certifications (optional):
• Certified Scrum Product Owner (CSPO)
• Certified ScrumMaster (CSM)
• Agile Certified Practitioner (PMI-ACP)