Senior Software Project Manager (HID)

General Purpose:

The Senior Software Project Manager in Taiwan will lead software development projects for HID, ensuring successful alignment with global objectives and delivering high-quality solutions in identity management. Serving as a liaison between Taiwan and Vietnam-based teams and US stakeholders, this role focuses on coordinating resources, managing timelines, and aligning regional execution with HID’s standards and goals.

This role is ideal for a skilled software project manager with a collaborative approach, capable of leading regional teams to deliver innovative solutions that align with HID’s global mission.

Key Responsibilities:

Project Planning & Coordination:

• Define project scope, goals, and deliverables that support business goals
  in collaboration with US stakeholders.
• Develop detailed project plans with clear timelines, budgets, and resource requirements, ensuring alignment with HID’s software development processes.
• Coordinate cross-functional teams, facilitating regular check-ins to monitor progress and address any roadblocks.

Stakeholder & Communication Management:

• Act as the primary contact for Taiwan-based and US stakeholders, ensuring transparent, timely updates on project progress, risks, and milestones.
• Manage stakeholder expectations, gathering feedback to adjust project scope or priorities as needed to align with strategic goals.

Execution & Quality Control:

• Oversee the full software project lifecycle, from requirements gathering to development, testing, and deployment, maintaining high standards of software quality.
• Implement best practices in project management and agile methodologies to enhance efficiency and product quality.
• Conduct project reviews, retrospectives, and quality assessments to continuously improve project outcomes.

Risk Management & Issue Resolution:

• Identify project risks and dependencies early, developing and executing mitigation strategies.
• Facilitate problem-solving and decision-making across the team, fostering a proactive approach to overcoming challenges.

Process Improvement & Documentation:

• Drive process improvements based on lessons learned, encouraging a
  culture of continuous improvement within the team.
• Ensure accurate, comprehensive documentation for all project phases,
  maintaining alignment with HID’s compliance and security protocols.

Expectations:

Global Awareness & Effective Communication:

• Demonstrate cultural sensitivity and effective communication skills, navigating language and time-zone differences to drive cohesive team collaboration and alignment.

Adaptability, Proactivity & Problem-Solving:

• Show flexibility in managing complex, evolving projects and the ability to quickly adapt to changing priorities.
• Exhibit strong analytical and problem-solving skills, proactively addressing issues and facilitating timely solutions.

Technical Leadership & Mentorship:

• Lead and mentor software project teams, fostering a culture of accountability, continuous learning, and professional development. 
• Ensure alignment with best practices in software development, agile project management, and HID’s commitment to innovation.

Commitment to Quality & Security Standards:

• Uphold HID’s standards of excellence by maintaining rigorous attention to quality, security, and compliance requirements throughout the project lifecycle.

Essential Skills and Experiences:

1. Project Management Expertise:
   1. Proficient in Agile, Scrum, and Waterfall methodologies, with experience in tools like Jira or Microsoft Project for effective project coordination.
2. SDLC Knowledge:
   1. Strong understanding of the software development lifecycle in agile settings, ensuring smooth project execution from planning through deployment.
3. Risk Management & Problem-Solving:
   1. Skilled at identifying and mitigating risks, with a proactive approach to problem-solving for project continuity.
4. Bilingual Communication (Mandarin & English):
   1. Fluent in Mandarin and English, capable of bridging Taiwan-based teams and US stakeholders with clear, effective communication.
5. Leadership & Team Collaboration:
   1. Experienced in leading cross-functional teams, fostering a collaborative, high-performance environment, and supporting team growth.
6. Stakeholder & Quality Management:
   1. Skilled in aligning project outcomes with business goals, managing expectations, and maintaining HID’s quality and security standards.
7. Process Improvement:
   1. Dedicated to process enhancement and knowledge sharing, with familiarity in Lean or Six Sigma as a plus.
8. Software Project Management (5-7 Years):
   1. Proven track record managing software projects end-to-end in a multinational setting, with consistent on-time and on-budget delivery.
9. Global & Remote Collaboration:
   1. Experienced working across time zones, especially with teams in the US and APAC, fostering strong cross-border partnerships.
10. Industry Knowledge (Preferred):
    1. Familiarity with security, access control, or identity management industries is beneficial.
11. Technical Proficiency:
    1. Basic technical knowledge for effective developer communication; a technical background is a plus.
12. Certifications (Preferred):
    1. PMP, CSM, or PRINCE2 certifications are highly valued.