Senior Solution Engineer, Small & Medium Business

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Solution Engineer, Small & Medium Business in New York, NY:

Job Duties: Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls. Partner with customers to develop a vision for their future on the Salesforce platform for both short- and long-term goals. Configure and present the art of the possible on our platform through a demonstration. Participate in trainings and certifications to acquire and maintain skill sets. Understand customer's business goals and map those to the right technology solutions on the Salesforce platform and within our ecosystem of partners. Collaborate as part of a team to solve business and technical problems. Telecommuting is an option. Some travel to Salesforce offices and various, unanticipated worksites throughout the United States may be required. 

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Marketing, Sales, Computer Science, Engineering (any field), or a related discipline, and two (2) years of experience in the job offered or in any occupation in related field, OR Bachelor’s degree (or its foreign degree equivalent) in Marketing, Sales, Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in related field. 

Special Skill Requirements: (1) HTML and CSS; (2) Sales Cloud; (3) Service Cloud; (4) Mulesoft; (5) Data Cloud; (6) Salesforce AppExchange (2 years); (7) APIs (2 years); (8) Integration methodologies (2 years); (9) Software architecture principles; (10) Data analysis; (11) Data visualization; (12) Data transformation techniques. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices and various, unanticipated worksites throughout the United States may be required. 

Salary: $152,859.00 - $161,910.00 per annum.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 24-146901. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For New York-based roles, the base salary hiring range for this position is $152,859 to $161,910.

For Colorado-based roles, the base salary hiring range for this position is $152,859 to $161,910.

For Washington-based roles, the base salary hiring range for this position is $152,859 to $161,910.

For Washington D.C based roles, the base salary hiring range for this position is $152,859 to $161,910.

For Maryland based roles, the base salary hiring range for this position is $152,859 to $161,910.

For California-based roles, the base salary hiring range for this position is $152,859 to $161,910.

For Hawaii-based roles, the base salary hiring range for this position is $152,859 to $161,910.

For Illinois based roles, the base salary hiring range for this position is $152,859 to $161,910.

For Minnesota based roles, the base salary hiring range for this position is $152,859 to $161,910.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.