Tax Expert, US (PEO) Operations Tax Services

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Remote is looking for an Ops Supervisor (Tax Expert) to assist with the setup and launch of our expanded US Tax Operations services. This is an exciting opportunity to build and scale a new business line from the ground up.

Our goal is to simplify the complexity of people processes, enabling modern businesses to expand and thrive, and through that, help define the future of work.

Most importantly, you will have the chance to make a personal difference in the HR tech industry and contribute to Remote’s success as the #1 HR platform for global businesses.

Key Responsibilities

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Tax Operations & Account Management:

• Manage payroll-related state tax registrations and account maintenance, including employment tax and workers’ compensation accounts, with federal and state tax agencies to support employer onboarding and ongoing compliance.
• Perform daily tax-related operations, including tax filing, account setup, and issue resolution with government tax authorities.
• Provide constructive feedback to internal teams and government agencies to ensure accurate and timely tax registrations and account maintenance.
• Review and resolve inbound escalations related to tax issues, such as registration errors, registration challenges, and agency communications.
• Must have U.S. payroll experience to understand compliance requirements in a PEO environment.

Strategic Tax Planning & Process Improvement:

• Develop and execute tax operations strategies that streamline registration processes and tax filings.
• Identify opportunities for process improvements in tax registration workflows, ensuring efficiency and accuracy.
• Collaborate with R&D to automate tax registration and reporting processes, improving customer onboarding efficiency.

Compliance & Tax Quality Assurance:

• Ensure compliance with federal, state, and local tax regulations, including timely and accurate tax registrations and submissions.
• Establish and maintain high-quality assurance standards for tax-related operations, ensuring accuracy in tax data and reporting.

Stakeholder Communication & Reporting:

• Serve as the primary point of contact for federal and state tax agencies, ensuring effective communication, prompt issue resolution, and maintaining strong agency relationships.
• Communicate agency tax-related updates and insights with internal stakeholders, generating reports on tax filings, registration status, and compliance metrics.
• Utilize internal software tools to analyze customer tax data, providing necessary insights to sales teams for tax-related aspects of customer proposals and engagements.

Requirements

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• Experience:
• Proven experience in supervising operations, ideally in a payroll or similar environment for more than 10 years.
• Strong project management skills with a track record of leading cross-functional initiatives more than 10 years.
• Skills:
• Excellent organizational and problem-solving skills.
• Strong leadership and team-building abilities.
• High level of comfort with technology and ability to work in a fast-paced, remote environment.
• Outstanding communication skills, both written and verbal.
• Other:
• Ability to work autonomously and make decisions with minimal supervision.
• Passion for building new business lines and driving growth.
• Fluent in English; additional languages are a plus.
• Experience working remotely is preferred but not required.
• Ability to work U.S. hours (flexibility for Pacific time zone - PST + Eastern standard time - EST)

Remote Compensation Philosophy

Remote's Total Rewards philosophy

is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $136,600 to $184,400. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with recruiter

2. Interview with future manager

3. Interview with team members (no managers present)

4. Bar Raiser Interview

5. Prior employment verification check

#LI-DNP

Remote's Total Rewards philosophy

is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$136,600 - $184,400 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits

. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async

)

• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async

.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.

2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.

3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here

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Please note we accept applications on an ongoing basis.