Account Executive - Public Sector

1 Month ago • All levels • Business Development

Job Summary

Job Description

The Account Executive - Public Sector will drive transformation for key Microsoft customers, achieving both Microsoft and customer business outcomes. Leveraging a large virtual team and the breadth of Microsoft's solutions, this role involves engaging with senior-level stakeholders to implement digital technologies. Success requires a proven history of driving growth, achieving sales targets, fostering customer engagement, and partnering effectively. Responsibilities include account management (developing strategies, leading teams, prioritizing projects), customer engagement (business transformation support, relationship cultivation, leveraging digital selling), and sales excellence (thought leadership, value proposition development, maximizing upselling/cross-selling opportunities).
Must have:
  • Bachelor's Degree or equivalent experience
  • Extensive industry experience
  • Account management expertise
  • Strong sales & communication skills
  • Driving digital transformation
Good to have:
  • Master's in Business Administration
  • Experience in public sector sales
Perks:
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Networking opportunities

Job Details

Overview

As an Account Executive, you will have the opportunity to drive transformation in partnership with our most strategic customers to achieve both Microsoft and customer business outcomes. By leveraging a large, multi-functional virtual team across the breadth of the Microsoft solutions portfolio, you will engage with senior-level customer stakeholders and bring industry-relevant solutions to help customers adopt and embrace digital technologies.

 

With a proven history of driving growth in market share, achieving sales targets, fostering customer engagement, and collaborating with partners, this role offers the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan.

 

Qualifications

Required/minimum qualifications

  • Bachelor's Degree in Business, Technology, or related field AND extensive experience working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
    • OR Master's Degree in Business Administration AND experience working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
    • OR extensive experience in working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
    • OR equivalent experience.
  • This role requires proficiency in written, reading, and conversational English.
 
Additional or preferred qualifications
  • Bachelor's Degree in Business, Technology, or related field AND extensive experience working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
    • OR Master's Degree in Business Administration AND extensive experience working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
    • OR equivalent experience.
  • Extensive experience in account management OR equivalent.

 

 

Responsibilities

Account Management:

  • Oversees complex accounts, develops strategies to manage pipeline and meet sales goals, leads virtual teams, and prioritizes projects to achieve business outcomes. Thinks strategically about customer planning, sets standards and priorities, and engages decision makers for long-term business planning.
  • Develops and executes account plans, leads high-performing teams, coordinates with industry experts to drive account growth, and expands network of key partners to provide a seamless account management experience. Engages with partners to promote mutually-beneficial strategies and drives joint solutions.

 

Customer Engagement

  • Supports business transformation through technology, leveraging consultative listening skills to bring innovative ideas and showcase the need for change. Engages corporate and cross-industry resources to drive customer transformation, mitigate competitive risks, and capture line-of-business wins as references.
  • Cultivates relationships with customers and uses Microsoft sales strategies to align with executive decision makers. Establishes Rhythm of Business (RoB) with top customer sponsors, fosters trust and brand loyalty, assists partners in joint-selling, and leverages digital selling methods to grow the network and create a pipeline. Advocates on behalf of customers internally and connects them with other customers/partners for mutual benefit.

 

Sales Excellence

  • Positions oneself as a thought leader and trusted advisor to executive-level decision makers by leveraging best-in-class sales and communication techniques. Develops compelling value-proposition presentations and specialized business plans to drive business outcomes and generate new opportunities. Engages decision makers to articulate Microsoft's value proposition and translates features into business impact.
  • Actively seeks customer feedback to understand satisfaction drivers and creates long-term strategies to maintain customer satisfaction. Develops and implements plans for maximizing upselling and cross-selling opportunities, leveraging virtual teams to identify new opportunities. Establishes success measures and manages execution to prevent the need for recovery plans, building trust with the customer organization.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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