This role is for an Agile Program Manager with 10+ years of experience in product, project, or portfolio management & program management, and 3+ years as an IT Infrastructure Engineer. The position requires strong Agile methodology knowledge and experience managing complex, multi-year global projects with 3rd party vendors. A Property and Casualty insurance background is essential, along with understanding product lifecycle development, technologies, and delivering enterprise software. The role involves leading managed services vision, developing roadmaps, conducting market research, collaborating with vendors and internal teams, and ensuring on-time and within-budget project delivery. Responsibilities include managing program plans, risk management, reporting, and building relationships with stakeholders to achieve business objectives. The position requires strong communication, analytical, and decision-making skills within a fast-paced environment.