This role is for an Agile Program Manager with 10+ years of experience in product, project, or portfolio management & program management, and 3+ years as an IT Infrastructure Engineer.  The position requires strong Agile methodology knowledge and experience managing complex, multi-year global projects with 3rd party vendors.  A Property and Casualty insurance background is essential, along with understanding product lifecycle development, technologies, and delivering enterprise software. The role involves leading managed services vision, developing roadmaps, conducting market research, collaborating with vendors and internal teams, and ensuring on-time and within-budget project delivery. Responsibilities include managing program plans, risk management, reporting, and building relationships with stakeholders to achieve business objectives.  The position requires strong communication, analytical, and decision-making skills within a fast-paced environment.

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Agile Program Manager (Property and Casualty Insurance)

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            <h3>Description</h3>
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                </p><div>-----------This role requires Domain Experience as well-----------</div><div>-----------<strong>Property and Casualty Insurance</strong> ---------------------------</div><div>&nbsp;</div><div>Role: Agile Program Manager (Property and Casualty Insurance)</div><div>Location: Remote, available to candidates in the USA, Canada, or the UK (Must be able to work during US EST hours)</div><div>&nbsp;</div><div>Required Skills/Experience</div><ul><li>10+ years of hands-on experience in one the following disciplines – product, project, or portfolio management &amp; program management</li><li>3+ years of hands-on experience working as IT Infrastructure Engineer</li><li>Strong understanding of Agile delivery methods</li><li>Experienced managing complex, multiyear Global projects</li><li>Relevant experience working with 3rd party vendors to deliver results</li><li>A background in Property and Casualty Insurance industry</li><li>Strong understanding of product lifecycle development and technologies utilized in the industry and the ability to see their impact</li><li>Broad experience delivering enterprise class software products for a national multi-cultural audience and defining digital content experiences (experience with insurance products helpful)</li><li>Demonstrated knowledge of business unit platforms and technical services</li><li>Ability to make decisions in a fast-paced, deadline-driven, and rapidly changing environment</li><li>Broad understanding of usability and user experience best practices</li><li>Strong diplomatic and consensus building skills</li></ul><div>Strong ability to:</div><ul><li>Convey technical concepts in a clear, understandable way</li><li>Evaluate, analyze, and interpret the voice of the customer through a variety of data sources</li><li>Overcome internal barriers and negotiate resource constraints to produce successful service management initiatives</li><li>Make decisions in a fast-paced, deadline-driven, and rapidly changing environment</li><li>Establish credibility, influence, and effective working relationships with peers and stakeholders</li><li>Interact and partner at all levels across the organization</li><li>Be both strategic and tactical in day-to-day interactions</li></ul><div>Job Responsibilities</div><ul><li>Lead the managed services vision and strategic development process for assigned business segment to include services roadmap development and periodic review processes</li><li>Manage a roadmap of infrastructure, security, and networking programs in pursuit of highly scalable, effective, and dynamic Infrastructure product for the assigned segment</li><li>Perform research, validation, and whitespace analysis to identify new opportunities for existing and new features/functionality</li><li>Foster close relationships with key constituents and technology vendors to validate strategy and roadmap</li><li>Deeply understand the business case for proposed services and initiatives in assigned business segment, including cost/benefit estimates, trends, competitive and risk analysis, service industry best practices, and product development timelines</li><li>Partner with business and technical teams to plan and prioritize service delivery release and specific release content</li><li>Act as first point of engagement, ensure regular reporting of status across all programs and projects, establishing the right controls within the team to ensure accurate status, pro-active risk management and robust plans.</li><li>Engage business partners to develop and execute action plans to address gaps</li><li>Prepare business case (financial/ROI) analysis to quantify and determine the value to the services organization of a current or potentially new service</li><li>Plan, prioritize, and manage the services, features, and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial, and corporate objectives in assigned business segment demonstrating strong understanding of the business segment needs</li><li>Collaborate with the engineering and operations teams to ensure consistent execution of service delivery plans following established service delivery methodology and processes that result in service delivery on time and in budget</li><li>Ensure establishment of program plans throughout the life cycle of the delivery. Ensure change is controlled, dependencies identified, and risks &amp; issues managed</li><li>Build and maintain relationships with the business sponsors, understanding their goals and motivations, and shaping the technology roadmap to meet these business objectives</li><li>May mentor other Service Delivery Managers</li></ul>
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