Program Manager, Trust and Safety Incubation

Responsibilities

• Plan, manage, and execute incubation projects (setting up experiments, tool testing and incubation, policy incubation and classifier training efforts) end-to-end. 
• Define success criteria, lead and coordinate efforts with cross-functional teams, manage schedules and risks, and own the KPI reporting. Manage stakeholder expectations through effective communications and manage change.
• Use investigative strengths to recommend and make data driven decisions to identify and fix enforcement gaps, and subjectivity.
• Make business recommendations (e.g., cost-benefit, forecasting, experiment analysis) with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information.
• Work closely with engineers and interact cross-functionally with a wide variety of teams to improve operational efficiency via process improvements, automation, and anti-abuse system creation.