American Girl NYC - Community and Event Coordinator (seasonal)

1 Month ago • Upto 2 Years • Events

Job Summary

Job Description

The American Girl New York City retail store seeks a dynamic Community & Event Coordinator (seasonal, part-time) to drive customer traffic and revenue. Responsibilities include planning and coordinating all aspects of group parties, sales events, and influencer/VIP visits; developing community and hotel partnerships; soliciting group prospects; proposing revenue-generating initiatives; collaborating with the store team on event logistics; processing paperwork; and resolving customer issues. The role requires excellent communication, computer, and customer service skills. Availability on Fridays, Saturdays, and Sundays is mandatory.
Must have:
  • Event planning experience
  • Excellent communication skills
  • Strong computer skills (Word, Excel, Outlook)
  • Customer service expertise
  • Friday, Saturday, Sunday availability

Job Details

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:  The SEASONAL Part-Time Community & Event Coordinator position is part of the American Girl New York City's retail team.  Schedules shifts are Friday, Saturday,  and Sunday. All three day availability is required for the role. 

Job Description

The Opportunity: The American Girl New York City retail store is looking for a dynamic individual for the Community & Event Coordinator position.  This position is responsible for driving customers into the location for revenue generating sales, programs, and events. This role is scheduled for Friday, Saturday, Sunday only. 

What Your Impact Will Be: 

  • Support managing all aspects of the planning, coordination and communication for group parties, sales, and store events.  
  • Plan and execute Influencer, VIP, PR and Celebrity visits.
  • Develop community and hotel partnerships for their store location.
  • Solicit group prospects and partnerships within the community.
  • Propose revenue driving initiatives.
  • Work with AG store team on assignment of roles and responsibilities for store events through timely communication, provide training and support when appropriate, ensure all system requirements are met, and venue and inventory levels are sufficient/ready for the planned event/program, excursion.
  • Process all paperwork, including contracts.
  • Resolve customer issues.

Qualifications

What We’re Looking For: 

  • 0-2 years of event or party planning or similar experience, preferred.
  • Excellent communication skills, both verbal and written.
  • Excellent computer skills, including Word, Excel, and Outlook
  • Platform/presentation skills
  • Customer service skills
  • Must be able to work days, evenings and holidays. Role requires availability Friday, Saturday, Sunday

The hourly rate for this position is between $20-22.00.*

*Hourly rate is based on a candidate’s education, skills and experience.

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It’s Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

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