Application Support (Murex MX / Kondor Plus)

2 Months ago • 7 Years + • Administrative

Job Summary

Job Description

This Senior Application Support role at a major bank focuses on implementing new technologies and accelerating project delivery within the Murex MX/Kondor Plus environment. Responsibilities include providing technical support, managing configuration changes and deployments, resolving client issues across various infrastructure components, collaborating with internal/external teams (Murex/Finastra), replicating and documenting issues, offering configuration recommendations, and optimizing performance. The role also involves mentoring team members and ensuring adherence to SLAs and customer satisfaction. A strong understanding of capital market products and front-to-back workflow is beneficial.
Must have:
  • 7+ years Murex MX/Kondor Plus support
  • Murex/Kondor Plus configuration & upgrades
  • Production support & monitoring
  • Oracle database proficiency (SQL)
  • ServiceNow familiarity
  • Control-M & API familiarity
  • Linux/UNIX expertise
  • Root cause analysis & reporting
Good to have:
  • ITIL process understanding
  • Understanding of capital market products

Job Details

Project description

For one of the largest banks we are looking for Senior Team member to help the bank to implement new technologies and speed up the delivery on various projects.

Responsibilities

Provide the intended technical line of Murex MX / Kondor Plus support.

Manage configuration changes and deployments across non-production and production environments.

Address and resolve client issues related to architecture, operating systems, network, JVM, and other infrastructure components.

Work closely with internal teams and external vendors (Murex/Finastra) to implement changes and resolve issues.

Replicate and document client-reported issues, offer configuration recommendations to customers, and provide the Engineering team with detailed information, including test cases, to facilitate permanent solutions.

Optimize performance, including profiling Java applications and databases, as needed.

Support and mentor team members by providing guidance and knowledge sharing.

Skills

Must have

7+ years of hands-on experience in application support specializing in Murex MX / Kondor Plus Platform

Expertise in Murex and Kondor Plus platform configuration, management, and upgrades.

Murex MX / Kondor Plus Production Support and Monitoring: Experience with Murex / Kondor Plus production support and monitoring.

Oracle Database: Proficiency in SQL (query, execution plan analysis), Oracle database management and troubleshooting.

ServiceNow: Familiarity with incident, change, and request management.

Scheduler, API: Familiarity with Control M and API

Linux/UNIX: Strong knowledge of Linux / UNIX environments.

Strong abilities to analyze source code to identify the root causes of client-reported problems and report findings

Ensure Adherence to SLAs and customer satisfaction

Understanding of capital market products and front to back workflow

Nice to have

Good understanding of ITIL processes and its procedures

Other

Languages

English: C1 Advanced

Seniority

Senior

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About The Company

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.

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