Billing Coordinator

2 Months ago • All levels

Job Summary

Job Description

As an entry-level Billing Coordinator, you will support the Financial Analytics Team in managing billing processes. Your duties include preparing invoices, tracking payments, resolving disputes, and generating financial reports. You will also ensure compliance with company and client policies. You will create invoices, reconcile time systems, manage reimbursable trackers, maintain time systems, run reports, and perform general office duties. The role requires attention to detail, excellent communication skills, and the ability to work independently.
Must have:
  • Proficiency with MS Office suite: Excel, Word, and Outlook
  • Exceptional attention to detail
  • Excellent communication skills, both written and verbal
  • Self-motivated and able to work with limited supervision
Good to have:
  • Exposure to financial accounting systems
Perks:
  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to free online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Job Details

As an entry level Billing Coordinator, you support the Financial Analytics Team to manage and oversee the billing processes. Your primary duties include preparing and issuing invoices, tracking and recording payments, resolving billing disputes, generating financial reports, and ensuring compliance with company and client policies. You’re eager to put your outgoing personality to the test by gaining experience in effective team communication. And you’ll grow in your role with key guidance and mentorship from Finance Director(s). 


You will: 

  • Create invoices for clients including pre-bills, internal drawdowns and pulling necessary back-up.
  • Reconcile time system against client invoices created.
  • Manage reimbursable tracker, create reimbursable invoices and consolidate reimbursable back-up. 
  • Maintain time system for clients and projects including project creation and management, hour movements, billing rates and titles 
  • Run and follow up on missing time reports.
  • Adhere to accounts payable standards and policies.
  • Perform general office duties including: maintain the AP mailbox, photocopying of bills, invoices, and other supporting backup documentation.
  • Ad-hoc reporting as required.

You have: 

  • Proficiency with MS Office suite of products: Excel, Word and Outlook.
  • Exceptional attention to detail 
  • Exposure to financial accounting systems would be an asset.
  • Excellent communication skills, both written and verbal.
  • Self-motivated and able to work with limited supervision.
  • A passion for people and working in teams and independently.

What We Offer: 

  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to free online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
  • And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass focuses on providing the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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