Card Shuffler - Customer Service (Full Time)

2 Months ago • All levels • Broadcast

Job Summary

Job Description

Evolution seeks driven Card Shufflers for its New Westminster studios. Responsibilities include shuffling and changing cards on live gaming tables, maintaining card storage and table equipment, ensuring order in documentation for audits, and providing excellent customer service. The role requires flexibility with shifting priorities and schedules, including covering absences. Successful candidates will undergo training and strive for continuous improvement. The position demands attention to detail, working well under pressure, and the ability to thrive in a fast-paced, multicultural team environment.
Must have:
  • Shuffle cards on live tables
  • Maintain equipment and documentation
  • Good customer service
  • Work well under pressure
  • Fluent in English
  • BC GPEB licensing
  • Shift work flexibility
Perks:
  • 17.40 per hour + monthly bonus
  • 15 days paid vacation
  • 8 paid sick days
  • 2 paid Evo days
  • Extended benefits plan (Family Coverage)

Job Details

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Job Description

We are looking for driven and focused individuals to work as Card Shuffler in our state of the art broadcast studios in New Westminster, BC. The chosen person will be in charge of shuffling playing cards on the Live gaming tables and provide customer service.

Responsibilities

  • Shuffle and change the cards on the Live tables when needed
  • Keep in order and under control all facilities that store playing cards, equipment for the tables, and related documentation
  • To keep in order equipment for the Live tables: playing cards and any sort of tables' equipment
  • Flexible attitude to changing priorities, including changes to shifts and covering colleague absences where required
  • Attend training courses/workshops as required and strive to continually improve his/her own technical skills
  • To keep in order documentation for audit
  • To carry out any other duties that may be reasonably requested from time to time.

Qualifications

  • Good working knowledge of English
  • Ability to work well in a multi-cultural team whilst also being able to work independently
  • Ability to perform and work well under pressure
  • Attention to detail
  • Customer Service
  • Resilience and dedication

Applicants must be

  • at least 19 years old
  • able to pass BC Gaming Policy & Enforcement Branch (GPEB) licensing
  • able to work shifts (Morning/Afternoon/Graveyard)
  • able to work in a fast paced environment

 

Additional Information

Why you should apply

  • Earn $17.40 per hour plus a monthly performance bonus.
  • 15 Days Paid Vacation
  • 8 Paid Sick Days
  • 2 Paid Evo Days
  • Extended Benefit Plan (Family Coverage)

#EVOCanada

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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