Cargo Flow Optimization Operator

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail to-wards a brighter, more sustainable future with Maersk.

We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key Responsibilities

As a Cargo Flow Optimization Operator, you are the linchpin of our APA Hub team, an essential part of the Asia Pacific Operations organization. Your expertise will ensure that our customers' cargo moves seamlessly and efficiently through our Hub ports, navigating complexities and turning challenges into opportunities for success.

• Navigate Complexity with Strong Ownership Mindset: Oversee the flow of cargo through Maersk's network at the Asia Hub ports of Singapore and Tanjung Pelepas (Malaysia). Anticipate potential disruptions and craft solutions that keep cargo on the move independently, safeguarding our customers' supply chains.
• Champion Stakeholder Management: Act as the first line of defence when unexpected deviations occur in the cargo or stowage plan. Proactively engage with internal and external stakeholders to align priorities, minimize disruptions, and maintain trust and confidence in our service with self-initiatives.
• Drive Operational Excellence: Regularly review transshipment product performance for your assigned services. Collaborate across functions to identify opportunities for improvement, optimizing both customer experience and operational efficiency.
• Orchestrate Resilience: Prepare Hub ports to absorb shocks from global events. Coordinate with cross-functional teams to ensure readiness, adapt operations on the fly, and transform potential crises into opportunities for strengthening our network.
• Maximize Revenue Opportunities: Strategically manage vessel utilization to maximize revenue while maintaining service reliability. Your efforts will directly contribute to our bottom line by ensuring vessels are optimally filled without compromising on service quality.
• Be the Voice of the Customer: Serve as the point of contact for customer concerns related to deviations from the booked product. Your proactive communication and problem-solving will help turn customer concerns into satisfaction, fostering loyalty and trust.

Your work will be closely tied to the vessels' schedules under your purview, granting you autonomy over your working hours. The goal is simple yet impactful: ensure every cargo reaches its destination on time, every time, by promptly addressing any incoming requests.

A well-functioning ocean Hub port is pivotal to offering competitive end-to-end products to our customers. Running an efficient daily operation and advocating for continuous improvements will shape our Hub operations landscape, positioning us for future growth. Your role is vital in making this vision a reality.

We’re Looking For

• An individual with relevant experience in logistics sector will be preferred.
• Fresh grads are welcome to apply. Degree with relevant field such as maritime and supply chain management will be preferred.
• You have strong communication and stakeholder management skills, with an ability to foster collaboration across teams.
• You demonstrated ownership, proactive problem-solving, and a collaborative spirit

Apply today and help us redefine the boundaries of possibility!

Location: Tanjung Pelepas, Johor

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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